Nancy Faller Email & Phone Number

Highway 58

- Involved in all aspects of managing a QSR business including overseeing labor and food cost, controlling the speed and quality of service, and the monitoring and maintenance of the building and all equipment.- Manage a shift of 5-10 individuals to ensure our entire shift functions efficiently while motivating our team members to uphold our high standards and provide an Encore experience. - Interview and select new team members to ensure the store is staffed with 100% quality employees- Provide training to all new team members- Responsible for managing all store orders and truck orders and maintaining proper inventory levels.- Leading the restaurant team in successful day-to-day operations - by example and by being a role model of the standards and behaviors consistent with Zaxby's values and culture.- Keep neat, accurate and current records providing the historical data to plan for increased sales and profits.- Responsible for executing and delivering large catering orders.

Chattanooga, Tn

- Responsible for hiring and training all crew members.- Reported directly to the general manager.- Completed weekly schedules for 120 crew members- Maintained proper files in regards to state and federal guidelines.- Ensured that all crew members were exhibiting the proper Red Lobster culture to other team members and guests.- Started as a server and was promoted 4 times to reach a management position.- Ensured guests were satisfied with their visits by promoting over-the-top food and service.