Nancy Fields Email & Phone Number

United States

• Answer incoming calls to assist customers with tracing shipments and orders for multiple builders’ accounts. • Handle order entry for Sales Representative and various accounts • Assist inside Sales Lead Manager with customer calls and order entry for next day service. • Issue service calls to the service department to check issues and problems reported. • Assist front desk receptionist in answering calls and facilitating call direction. • Assist Turn Key Supervisor in… Show more • Answer incoming calls to assist customers with tracing shipments and orders for multiple builders’ accounts. • Handle order entry for Sales Representative and various accounts • Assist inside Sales Lead Manager with customer calls and order entry for next day service. • Issue service calls to the service department to check issues and problems reported. • Assist front desk receptionist in answering calls and facilitating call direction. • Assist Turn Key Supervisor in daily duties, track order’s and requests from builders. • Safety committee associate• CPR/First Aid trained/Certificate • AED trained/Certificate Show less

Carrollton, Texas, United States

• Greeted guests and customers • Answered incoming calls to assist customers with various needs-traced orders, delivery dates, and handled any other issues• Handled all OS&D issues with claims from customers on damage or misplaced freight.• Manifest loads for local driver's• Ordered office supplies• Maintained filing system• Handled daily checks and balances

Dallas, Texas, United States

• Customer Service(call center)helped customers with tracing shipments from pick up to delivery of merchandise• Provided quotes to customers for future business• Communicated with driver's for delivery updates• Acted as filing clerk• Performed OS&D clerk duties • Overnight line haul clerk• Maintained daily checks and balances• Provided operational support to Operations Manger and Office Manager• Trained new office employees

Dallas, Texas, United States

Maintained Front Office for Executive Vice President of Operations/SafetybPoint of Contact for top ten accounts as well maintained confidential filesAssisted customers and account executives Maintained Vice President of Operations calendarMade travel plansMade arrangements for rental cars for visiting customers and clientsMaintained conference room appointments and availabilityAssisted Sales Representative Assisted Safety Manager with yearly OSHA inspections… Show more Maintained Front Office for Executive Vice President of Operations/SafetybPoint of Contact for top ten accounts as well maintained confidential filesAssisted customers and account executives Maintained Vice President of Operations calendarMade travel plansMade arrangements for rental cars for visiting customers and clientsMaintained conference room appointments and availabilityAssisted Sales Representative Assisted Safety Manager with yearly OSHA inspections Maintained Safety Reports Maintained reports for workers compensation, accidents with CDL drivers as well as employees both in office and warehouse. Point of contact for OSHA. Show less