Nancy Figueroa Email and Phone Number

• Performs diversified clerical duties related to the operational needs of nurses in 8 units.• Greet and direct visitors, Build and maintain excellent customer relationships through timely response to inquiries. • Going above beyond to accommodate unusual request from patients and family members.• Manage phone, taking messages for Nurses, directing intercom pages and answering emails.• Update intershift for nurses and cna’s, update provider consults orders, and record up coming… Show more • Performs diversified clerical duties related to the operational needs of nurses in 8 units.• Greet and direct visitors, Build and maintain excellent customer relationships through timely response to inquiries. • Going above beyond to accommodate unusual request from patients and family members.• Manage phone, taking messages for Nurses, directing intercom pages and answering emails.• Update intershift for nurses and cna’s, update provider consults orders, and record up coming patients appointments.• Prepare charts for new admissions; break charts of patients that have been discharged.• Assisted in collecting payments, Keeping inventory and ordering supplies for the office/unit.• Serve as a liaison between admitting, nursing stations, and medical records to facilitate optimal patient flow. Show less

• Work directly with members to solve claim issues and payments.• Collaborated and build strong relationship with employers to maximize profitability.• Track money received and prepared deposits.• Analyze accounts to discover and solve payment issues. • Generated financial reports for accountants and auditors.

Claims Coordinator / Administrative Assistant 1995-PresentPerform a broad range of administrative and clerical duties to the office and claims department.•Input members’ eligibility status and claims in system.•Help the claims department with payments made to members and provider.•Prepare invoices, letters, reports, and other documents.•Open, sort, and distribute incoming correspondence, including faxes and emails.•Prepare agendas, make meeting… Show more Claims Coordinator / Administrative Assistant 1995-PresentPerform a broad range of administrative and clerical duties to the office and claims department.•Input members’ eligibility status and claims in system.•Help the claims department with payments made to members and provider.•Prepare invoices, letters, reports, and other documents.•Open, sort, and distribute incoming correspondence, including faxes and emails.•Prepare agendas, make meeting arrangements and travel arrangements for officers.•File and retrieve contracts, member’s records and reports.•Handle inventory and requisitioning of supplies; research to secure savings on all items.•Support Secretary and Receptionist duties.•Assisted Local 377 with my Graphic Design skills by designing their flyers, newsletters, business cards and greeting cards. Show less