As a customer experience manager, I prioritize customer-centricity, ensuring positive and satisfying experiences at every touchpoint. My services include customer service management, team leadership, data analysis, communication, and project management. What sets me apart is my unique blend of psychology and business expertise, enabling me to understand customer needs deeply. Certified as a Customer Experience Professional (CCXP) and ScrumMaster (CSM), I stay updated on the latest trends. Let's connect and discuss how I can contribute to your organization's success.
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Customer Experience ManagerDrakorian-Labs Mar 2023 - PresentRegión Metropolitana De Santiago, ChileAs a customer experience manager, I prioritize exceptional, customer-centric digital experiences through Cloud Native technology, personalized interactions, and continuous improvement. -
Account ManagerDrakorian-Labs 2019 - 2021Santiago, Santiago Metropolitan Region, ChileAs a project manager, I oversee the development of a digital plan from scratch, leveraging Cloud Native technology. I manage the teams responsible for Site Reliability Engineering, Cyber Security, Data & Analytics, Design System, Cloud Infrastructure, and the Strategic Roadmap. -
Customer Relations ManagerMicro Focus 2015 - 2019Newbury, Massachusetts, United StatesBusiness Development Manager driving multi-country application QA solutions growth.
Nancy Gallardo Rodriguez Education Details
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Psychology
Frequently Asked Questions about Nancy Gallardo Rodriguez
What company does Nancy Gallardo Rodriguez work for?
Nancy Gallardo Rodriguez works for Drakorian-Labs
What is Nancy Gallardo Rodriguez's role at the current company?
Nancy Gallardo Rodriguez's current role is Customer Experience Manager.
What schools did Nancy Gallardo Rodriguez attend?
Nancy Gallardo Rodriguez attended University Of Chile.
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