Nancy Geringer Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

I am passionate about helping talented hospitality professionals find the right career opportunity. For me that means:• Understanding your career goals.• Matching your strengths with the best opportunity.• Providing you with resources to do well in your interview.• Consistent, transparent, honest, communication through every step.• Keeping the highest standards of professionalism and confidentiality.I specialize in recruiting for restaurants, car washes, hotels, private clubs, c-stores, casinos, property management and human resources, but I have clients in just about every facet of the hospitality industry. I am driven to match great quality candidates with the best restaurant and hotel brands for positions in operations, finance, corporate, and executive levels. I work with candidates and clients as a “true partner," providing extensive support to find the best fit for both sides. The Restaurant Zone is a research-based retained recruitment agency & hybrid tech company providing Recruitment Solutions for top national, regional, and local hospitality brands. If you are an employer seeking top-notch talent, or a dedicated professional seeking a new position in your industry — contact me today to learn how I can help.Special Projects• Assisted in the development of the New Hire Training Program, streamlining operations workflow processes and resources for new recruiters.• Assist to mentor and coach new hires and other team members• Research and test ATS systems for operational process improvements

Chandler, Arizona, United States

Avondale, Arizona, United States

Fully manage 2 stores that generated $2.2 - $2.5 million dollars in net sales annually. Achieve sales and profit goals, ensures maximum employee productivity and work quality while managing staff performance. Carry out all duties pertaining to unit staff recruitment, training and retention. Reduce employee turnovers by executing effective two-way communication to employees. Assumes full responsibility for cash, assets, and profits responsible for implementing marketing programs ensuring new products are rolled out according to standards by presenting effective promotional ideas. Manages Human Resources responsibilities to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s mission statement.-Complete administrative work, daily reports, cost analysis, monthly Profit & Loss statements and all other necessary financial analysis for the restaurant.-Conduct daily pre-shift meetings and regular staff training meetings-Train employees on steps of excellent guest service, and hold them accountable to the standards.-Oversees daily floor operations by constantly monitoring service levels and adjust staffing as needed.-Conducts daily travel path inspections, conducts food ordering, and take care of maintenance and security issues-Maintain food line check to constantly ensure all food trays meet Panda’s high quality food standards -Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.-Responds to any guest complaints and takes appropriate action

Rosemead, Ca

Appointed by the CEO, Andrew Cherng personally after a presentation I gave at a regional meeting in Arizona to be in the running as his Executive Assistant.-Provide high-level of confidentiality & C-Level executive administrative support.-Managing a busy schedule for the CEO and his extensive travels.-Coordinating various senior executive visits with the CEO at various official functions.-Client Relations: Travel management, hotel management, presentations, powerpoint.-Compile, transcribe, and distribute minutes of meetings. Follow-up on action items and ensure submitted within designated time frames

Scottsdale, Az

Strong analytical and problem-solving skills in a high-security financial call-center environment, demonstrating strong client focus, and knowledge of defined contribution plans.-Opened and analyzed new retirement and retail accounts.-Researched and resolved client issues such as assisting clients in transferring retirement assets, calculated and distributed assets to beneficiaries, reviewed legal documents to be in compliance with internal and SEC policies.

Phoenix, Arizona, United States

-Managed a size of 20+employees in 7 retail stores in terminal 3 at Phoenix Sky Harbor Airport-Conducted proper audits of each associates cash drawers, collected tills for bank drops.-Displayed excellent customer service while driving store sales-Resolved customer complaints-Implemented effective visual merchandising strategies -Ensure products followed the marketing planogram -Supervised, coached, and trained all hourly associates

Tempe, Arizona, United States

-Setting business development and strategy for the restaurant to achieve financial targets and maximize revenue. -Extensive analysis covering all sales aspects of sales and preparing the marketing plan in line with the brand vision and objectives-Setting up overall business strategy-product development, communication strategy, promotional activities with local media.-Analyze local market trends and competitor activity to identify business leads-Created B2B relationships within the community & ASU campus.-Created & designed promotional marketing and advertising material.-Assisted with catering and food delivery management.

Phoenix, Arizona, United States

-Conducted outbound/inbound calls-Averaged above 97% QA phone screening quality.-Achieved Top 5 in performance & in client retention-Within 5 months was promoted to Assistant Floor Supervisor.-Monitored a staff of 55+personnel-Recorded and entered marketing research surveys; created the vital link between product, service --providers and consumers.

Phoenix, Arizona, United States

-Greeted all guests promptly with a smile.-Managed private events, special events for the restaurant.-Expertise in anticipating guest needs and running smooth, floor operations-Proficient in crowd control-Proficient in maintaining high guest satisfaction-Built a loyal guest following, memorized names and their regular meal orders.-Operated a multiple phone line system, accurately wrote down customer’s take-out orders.-Balanced cash drawers at the beginning and end of each shift.-Reconciled credit cards.