Nancy Goff Email & Phone Number

30 Frank Lloyd Wright Dr. Ann Arbor, Mi 48105

• Provide DomiCAS support for SCC’s: Troubleshoot issues, resolve incidents, tasks, submit requests for DomiCAS in Access Center, tickets, and change requests in ServiceNow, install Reflections, DomiCAS on-call• DomiCAS system: Order entry/Pulse orders/tables/indexes/IUPO process/FL Bulk/inter-commissary transfers/Fran Code, advanced orders, releasing orders to PeopleSoft, move DomiCAS orders back, MD5 audit process, monitor DomiCAS invoices, schedule and run archive process, participate in DomiCAS store transfers• Created and implemented automated scripts for resolution to Samba stop/restart Order Processing lock.• Credit Tracker: DomiCAS UAT testing, documentation, preparation for implementation, and deploy to NTX, Restore DomiCAS database from AVAMAR for SCC’s to system test credit memos.• VSphere/VMware reboot from console.• Stop Loading in MI SCC, Route changes, EFO process.• Data analysis of School Lunch items on DomiCAS orders for SAP.• PeopleSoft Price Validation Report and DomiCAS prices changes.• PeopleSoft support: Overview, production admin inbox morning cleanup, review incidents

1330 Grand Pointe Ct. Grand Blanc, Mi 48439

5758 Cooley Lake Road Waterford, Mi 48327

2160 S Huron Pkwy #4 Ann Arbor, Mi 48104

Provide Assistance for: - Eating, Errands, Dressing, Meal preparation, Companionship, Shopping, Bathing, Laundry, Transportation, Light housekeeping, Toileting, Transferring, Medication management, Respite Care, Alzheimer's Care, Short-Term RecoveryHome Helper Services: - Assist with household tasks: Help with laundry and ironing, Take out garbage, Make beds, Change linens, Dust furniture, Organize and clean closets, Assist pet care - Plan, prepare and clean up meals: Shop for groceries and supplies, Prepare future meals - Help with errands: Drop off and pick up dry cleaning, Pick up prescriptions - Escort to appointments and events: Accompany to lunch or dinner, Escort for shopping and errands, Attend plays and concerts, Escort to religious services, Attend club meetings and sporting eventsOffer companionship and conversation: - Discuss current and historical events, Reminisce about the past, Participate in crafts, Play games and cards, Stimulate mental awareness, Aid with reading, Read religious materials, magazines, & books, Record family history, Rent and play movies, Maintain family scrapbook, Assist with entertaining, Hobbies - Plan visits, outings and trips, Visit neighbors and friends - Maintain calendar: Arrange appointments, Provide reminders for appointments - Monitor diet and eating: Prepare grocery lists, Clip coupons for shopping. Check food expirations, Record and arrange recipes - Provide medication reminders - Assist with Personal Tasks: Aid with morning and wake-up, Help with clothing selection, Assist with evening and tuck-in - Assist with walking - Organize mail: Mail bills and letters, Write letters and correspondence - Supervise home maintenance: Oversee home deliveries, Answer the door, Care for houseplants

Ann Arbor, Mi

- Design, develop, and maintain application programs for Payroll, Time & Labor, and crossing over to other HCM modules.- Apply PS fixes through each environment, run compares and impact analyst on PS objects, reapply UM modifications, communicate/coordinate scheduling, testing, and prepare the final release plans for migration of Payroll Tax Updates to production. Submit PS cases.- Manage Payroll and Time & Labor Interface files.- Technical resource for W-2 XML Templates, Federal, State, W-4 Exempt/Update, 1042-S,MESC eFile, Quarterly Wage List, NRA, and other Year-End processing.- Assisted in the automation of batch processing for monthly, biweekly, and off-cycle run control parameters, pay calc, and pay confirm status to help reduce production support.- Troubleshoot and resolve minimal production issues and interface batch failures.

30 Frank Lloyd Wright Dr. Ann Arbor, Mi. 48105

- Managed four team members and three consultants who developed, modified, and maintained the Domicas System specifically designed and developed for the Distribution Centers using Informix 4GL and Unix; Also, provided support to the daily operations of the Home Office, US, and Canadian Distribution Systems.- Responsible for the Distribution Supply Chain Business Applications, Home Office data consolidation, and front-end interfaces to PeopleSoft Financials.- Provide technical support for Kronos Time & Attendance and TimeBank.- Outline specifications, functionality, and design of the current Electronic Food Order system for the new web-based stores on-line team project.- Completed Y2K SCO UnixWare Version 7.0.1 and Informix Version 7.2 system upgrades in 25 Distribution Centers and 6 Home Office systems.- Managed project completion of year-end close for all Distribution Centers.- A/P Support for Munics system.

Associate Of Arts And Sciences (A.A.S.), Computer Information Systems Programmer

Information Technology

Education record