Ensure governance and centralization of all investment plan projects:-Manage the Investment Planning & Prioritization council enabling executive alignment and oversight on project approvals and prioritization, better decision making;-Lead team of three Project Control Officers and one analyst supporting all programs and projects by ensuring alignment between project planning, cost actuals, forecasting and resource planning;-Manage oversight of the investment plan (>$20M of projects), centralizing all project financial and timeline data enabling better analysis and insights.-Manage Commercial Process governance and related templates.

Advise and guide internal business project owners of large company projects related to the Marketing/Aeroplan portfolio; manage overall annual portfolio and align to budget and plan.Plan and lead the qualification, scoping and definition phases; defining business process impacts and requirements and obtaining all sizing from IT and other business departments.Identify and bring together all stakeholders to ensure alignment and integrationObtain funding approval and monitor costs until project moves into execution

Lead a team of analysts who manage and analyze all IT related projects, change requests and company initiatives. Analyze and prepare requirements and specifications for several large change requests such as the shopping cart on the Air Canada Vacations website.Communicate progress on all initiatives to the stakeholders and executives.

Created new role within Marketing to transform the department from ‘order takers’ to a proactive involvement in all company initiatives. Developed better alliances and communications with other key departments in order to provide Marketing attention where most needed to promote product salesContributed to all new initiatives by developing a targeted Marketing plan and monitoring it’s completion

Second-in-command for internal group of consultants whose function was to improve business operations, integrate cross-departmental initiatives and work on special company projects.Launched Group bookings efficiency re-design project on time by initiating project development and provided training to all employees when training resources were limited.Developed effective and efficient work processes and mentored users to adapt to new reservations system.Improved supplier relationship between internal business and reservations system supplier with effective communications ensuring timely responses on all open development items.

Specially trained resource to run large company-wide projects, coached and supported 27 part-time company Green Belts and their departmental projects and managed two full time process re-design coordinators.Prepared the entire company for cut-over to a new reservation system by conducting communication sessions with all of management, facilitating interdepartmental workshops and working with each department to completely re-design all their business processes.Trained 50 new Green Belts, 20 executive employees and 100 management employees on Six Sigma, making the theory and techniques more approachable through clear explanation and relevant examples.

Project manager for all marketing and creative design initiatives.Launched first Dreambook, a new and innovative approach to travel brochures, by coordinating all Marketing and other departmental resources. Project met all timelines.Acted as a liaison between the marketing team and other departments to ensure the project requirements of all parties were met.Provided copy and guidance for advertising and promotional material as well as creating and proofing communications.