Nancy Hansen Email & Phone Number

Aliso Viejo, Ca

Overlooked maintenance for the benefits enrollment platform, conducted new plan code testing and open enrollment auditing. Audited deduction files for payroll and made corrections, meeting payroll deadlines. Maintained a clear understanding of the integration with payroll systems, including deductions and imported to vendors. Corresponded with Payroll department, insurance carriers, administrators and service providers on issues related to billing, eligibility, coverage and deductions. Engaged in analysis, evaluation, design, development and implementation of plan modifications and enhancements, including participation in obtaining senior leadership approval and presentation to plan sponsors. Spearheaded processes for Workers' Compensation and Leave of Absences.Managed, processed and tracked all the leaves of absences providing timely notification responses in accordance with applicable state and federal laws and regulations, including FMLA and ADA. Administered employee benefits including medical, dental, vision, life insurance and disability plans and 401K. Partnered with benefits broker and medical carriers to leverage available programs and resources.

Huntington Beach, Ca

Compiled, and maintained employment, pay change, collected confidential forms in accordance with state federal laws.Partnered with managers to coordinate interviews and identified qualified candidates for open positions; completed background checks and initiated assessment testing.Assisted the Director of Human Resources in administering health and welfare plans, changes and terminations.Processed required documents through payroll and insurance provider to ensure accurate record keeping.Coordinated employee functions: volunteer events, flu shot clinic, biometric screenings. Enrolled new employees in Medical, Dental, and Vision benefits, open enrollment.Spearheaded Workers' Compensation process acts as liaison with injured employee, management and adjuster. Managed/coordinated the administration and confidential investigation of all Workers' Compensation claims.Partnered with Safety Manager to support safe work practices.Executed Leave of Absence, ensure all cases stay in compliance manage sensitive and confidential information, to include coaching documents, wages and performance action plans.Managed complete payroll process for 250 employees and followed up with employee inquiries.Handled all new hire documentation, onboarding and orientation.

Long Beach, Ca

Investigated and processed claims (multi-state) reports and supporting documentation.Performed thorough reviews of all documentary evidence including investigative reports.Conducted and evaluated legal strategy conference calls at regular intervals.Informed injured workers of all treatment options.Coordinated claims case management with physicians and other health care professionals.Identified cases in need of medical management.Identified cases requiring workplace surveillance.Monitored insurance carrier/TPA and adjusters' claim handled activities and assured appropriate and accurate level of service.Managed 16,000 employees of sensitive documents, files, and records in a secure, organized and professional manner for both administrative and court levels.

Anaheim, Ca

Investigated, and processed workers' compensation (multi-state) claims reports and supporting documentation.Coordinated workers' compensation, general liability, third party, grievances and property claims including records research.Maintained and managed the OSHA 300 Log.Conducted driver's license checks, prepared and obtained registration renewals, processed personnel changes for company vehicles.Processed data entry weekly payroll for field personnel for over 200 employees.Maintained field personnel files in addition to upholding confidentiality.Supported Accounting department with any miscellaneous duties.Managed all payroll (multi-state) archived records and updated regularly.

Orange, Ca

Partnered with the credit department to monitor customer account activity. Worked with all collections to transition past due accounts to the proper status. Monitored all active accounts receivable activities and generating a weekly report for management. Interacted with clients and business managers regarding invoices accounts and payment support. Resolved all account discrepancies and completed monthly audits of accounts receivables.

Associate’S Degree, Hospital And Health Care Facilities Administration/Management, 3.86

Bachelor'S Of Human Resources Management, Human Resources Management And Services

In Progress