Write Service Bulletins/Service Information Letters to support customers.Check manuals against production drawings to verify parts list, disassembly and assembly sections.

Managed the publications department as it transitioned over to American Airlines from TWA.Worked closely with CAVOK Group to rewrite 47 AA internal manuals to meet all federal regulatory guidlines.Developed departmental procedures for retaining electronic history files.Edited, proofed and published electronic xml policy manualsPrioritized departmental workload to meet ever changing deadlines.Developed procedures for department to work from home when the MCI Overhaul Base was shutdown in September 2010.