Nancy Hurst Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc

• Faire la mise en pages surtout des documents tel que : états financiers et des rapports de gestions dans un département linguistique, traduit majoritairement de l'anglais au français.
• Faire de la vérification / collationnement des documents.
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• Do page layouts mainly on documents such as : financial statement and MD&A in a linguistic departments that was translated the majority of the time from English to French.
• Do documents verification.

Principales réalisations - Major Accomplishments:
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* Self-taught Word VBA Macros to accelerate the accomplishments of my page layouts and Bitextes;
* Created a form to facilitate the identification and prioritize the documents verification team.
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1 Place Ville Marie, Montreal

Reçu divers demandes administrative par les coordonnatrices, et par la suite, je ferme le billet dans le CRM. Reçu des demandes de :

Received various administrative duties request assigned by coordinators then document in the central CRM system. I was asked to do:

• Mise-en-page divers rapports et lettres // Report & Letter page layouts;
• Compte de dépense // Expense Accounts;
• Envoie demande de messager et d'impression // Send Messenger & Printing services;
• Numériser plusieurs documents // Scan various documents;
• Toute autres tâches demandés // Other misc departmental needs.

Principales réalisations - Major Accomplishment:
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* Avec ma passion de créer des formulaires, j'ai pris l'initiative d'améliorer un formulaire qui était une photocopie d'une photocopie, et j'ai créé un formulaire professionnel à compléter à l'écran ajoutant une cellule qui calcule le montant total avec boutons d'impression et réinitialisation;

* J'ai créé un manuel avec plusieurs modèles de lettre avec un système de couleur afin de localiser les sections à faire ultra attention.
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* With my skills and passion to create forms, I've initiated the reconstruction from a photocopy of a photocopy form to a professional looking PDF on-line fillable form with a cumulative total amount and two buttons for printing and resetting the form.

* I've created a manual of all the different type of letters, where I've colored coded the important sections to look for.
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Montreal, Qc

• Envoie des demandes de :
- Paiements aux rétrocessionnaires (Lettres hebdomadaires)
- Suivi des dossiers refusés aux assureurs (courriels trimestriels)

• Règle ou Net les paiements des rétrocessionnaires avant la fin du mois

• Encoure, Paye ou Nette, & Règle :
- Les réclamations des listes en bloc
- Les paiements Inter compagnies

• Analyse, Recherche, Expliques et Corriges les écarts comptables mensuels du département
• Analyse les réponses des dossiers refusés; cancel ou ferme les dossiers afin de diminuer la réserve.
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• Send:
- Retro's Request for payment (Weekly letters by emails)
- Denial Claim Follow-ups to insurers (Sending quarterly emails)

• Settle or Net all Retro Payments by month end

• Incur, Pay or Net, & Settle:
- Blocs/Lists of Claims
- Interco's payments

• Analyse, Search, Explain & Correct the department’s monthly’s discrepancies
• Analyse Denial follow-ups’ answers; Cancel or Close files for Reserve Removal

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Principales réalisations - Major Accomplishments:

* Création de lettres de publipostage avec des champs de formules calculant les totaux afin d’accélérer la productivité reliée aux demandes de paiements aux rétrocessionnaires;
* J’ai été membre d’un comité des employés pendant 3 ans où j’ai créé des décorations corporatives. Lors de ma dernière année, j’ai réalisé un concours visuel que j’avais proposé en lien avec les thèmes afin d’agrémenter la soirée.
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* Created Form field & Mail Merge letters with cell formulas of info duplication & totals calculations which speeded up the productivity of sending request for payments;
* I was part of the Employee Day committee for 3 years which I’ve used my creativity in the creation of corporate dinners decorations & on my last year, I've created the theme contest to embellish the evening.
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Montreal Qc

Within a short term disability team, I've

• Opened & managed Short term disability claims mainly for the Air Canada employees.
• Take calls;
• Create Client profiles;
• Send letters & Forms;
• Do form follow ups.

Major Accomplishment:
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Created a How To Booklet with Print Screen images on an internal software which was used for all the new employees
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Montreal, Quebec, Canada

Admin to the Energy department for two main directors and 4 managers (formerly for Alcan, but after the merger with Rio Tinto) - Assign by a placement agency. • Correct PowerPoint and Word presentation with Excel data. • Order lunch for team meetings • Do expense accounts • Manage the video conferences • Take messages • Do other misc duties

Montreal, Quebec, Canada

Responsibilities
Admin to the Sustainability Department for mainly one director and assistant to any managers as needed to the team (before the merger with Rio Tinto) - Assigned by a placement agency.

• Make travel arrangements
• Create itineraries
• Do expense accounts & medical claims
• Create & update letters and the organization chart

Major Accomplishment:
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I've successfully coordinated an important event, a Gala with a VIP guest, the former Prime Minister of Norwegian, Dre Gro Brundtland.
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Montreal, Qc

Responsibilities
Assigned by placement agency, as a Claim Rep in an insurance brokerage firm:

• Enter new claim notices in TAM
• Fax & notify the client's insurer
• Send claim follow-ups & update our files
• Misc other administrative duties

Major Accomplishment:
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I was asked by a new claim National Director to create a Procedure Manual of my job tasks which was to be used in the other Canadian offices.
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Montreal Qc

In an Insurance brokerage firm, I've:

• Created & used template letters to send to our clients;
• Review current and new applicant proposal & update necessary info;
• Write & send memo's to the insurers;
• Create & update client's annual Insurance Summary (page layout presentation);
• Other misc duties

Major Accomplishment:
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* Created Steps by steps How-To’s manuals of a new photocopier for the company & created some specific Software tasks in Excel + Word in order to help some colleagues.
* Also created a binder of specific examples of letters to be sent to our customers & created letter forms for my department.
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Desktop Publising

I've taken courses to acquired some computer graphic skills to do page layouts, posters, business cards, letters, invitations, creation.

Attestation Étude Collégiale, Logiciel De Gestion Ms Office

Acquire from Basic to intermediary skills and some advance knowledge in Word, Excel and PowerPoint. Since my attestation, acquire on my.

Aec, Bureautique Compatibilté - Accounting And Office Automation

Learned bookkeeping and process office application including an accounting software

Office Clerk Diploma, General Office Occupations And Clerical Services

Bookkeeping Typing Word processing Other misc office courses Note: This school was formerly called McDonald Cartier High School. It is now.