Nancy Jerdan Email & Phone Number

Philadelphia, Pennsylvania, United States

United States

Manage team responsible for 3rd Party, Internal Asset and Dealer Returns.Worked with all warehouses within Ricoh plus Dealers to ensure timely returns to remarkerters.Worked with 3PL leasing partners and internal leasing teams to choose out leases. Responsible for development of KPIs fire the team and cross-training. Development of Supervisor.

Wayne, PA

Manage Data Integrity team. Team, of 11, consists of SME's having various backgrounds within the organization. Primarily focused on working AR Recon for major accounts. Additionally, the team handles special projects the company deems necessary, and review process documents to ensure all steps necessary for customer data integrity are met.

70 Valley Stream Parkway, Malvern, PA 19355

Manager of 2 teams to aid in the support of our Sales teams. SOS Desk team responsibile for ownership of Sales support through Service tickets, email and telephone with regard to their orders and their customers' needs. SOS Leads will assit Sales for large order implementations. Tracking and communication key from inital contact through delivery.

Responsible for all aspects of the Sales Order Processing department with a team of 25 direct reports and 15 sales order processorsConsistently maintained low revenue carry over due to effectively installing and invoicing monthly ordersPrepared order processing teams and contract set up for the implementation of the Oracle System, set up as a power user to.

Malvern, Pennsylvania

Responsible for managing approximately 30 persons in Order billing and contract set-up. Communicate and work directly with Senior Management, Sales and Warehouse to ensure customer receives equipment, services and invoicing in a timely manner. Coaching others and training others to move ahead.

United States

Copi-Quik a dealer company purchased by Ricoh) Handled administrative duties for the sales team and in-house legal counselResponsible for assisting lease partners with accounting questionsReviewed paperwork for accuracy and processed equipment ordersAssisted service dispatch with scheduling of maintenance callsWorked with customers as a contract.