Healthcare IT professional with over 18 years of experience with EMR install and support at some of the largest healthcare organizations. Expertise in business and technical analysis, Electronic Medical Records application build, technical and application support, troubleshooting and programming in the field of healthcare IT. Proven ability to successfully handle multiple complex clients and high profile projects simultaneously and lead large healthcare organizations through integrated implementations. Experience with providing creative and innovative solutions to complex business needs. Strong client relationship and technical support skills. Experience managing core client support team to provide integrated and proactive support. Certified in several Epic applications.