Nancy Kirner

Nancy Kirner Email and Phone Number

Sales & Travel Planning Expert: Driving Sales, Building Relationships & Crafting Exceptional Travel Experiences @ Exoticca
barcelona, catalonia, spain
Nancy Kirner's Location
Greater Chicago Area, United States
About Nancy Kirner

Throughout my career in sales and travel planning, I've consistently delivered remarkable results, high sales revenue, and exceptional customer satisfaction. I possess a diverse skill set, including outstanding presentation, negotiation, and relationship-building abilities, coupled with a talent for exceeding sales revenue targets.My journey began as a sales professional at various travel agencies, such as Carlson Wagonlit Travel and Best Travel & Tours, where I honed my expertise in travel planning and cultivated lasting client relationships. Later, I took on roles that demanded leadership and strategy development. As the Director of Sales at Exoticca, I promoted their tours across the Midwest and Greater U.S. North, successfully leveraging the Exoticca brand and ASTA membership. During my tenure as the Department Manager at Von Maur, I oversaw all aspects of the retail sales floor, increased department sales by 35%, and improved staff performance. As the District Sales Manager at Premier World Discovery, I navigated the challenges of the COVID pandemic and managed to achieve substantial sales closings and develop new business. At Mayflower Cruises & Tours, I effectively managed a portfolio of clients and achieved significant sales growth.My career path is marked by an exceptional ability to drive sales growth, even during challenging circumstances. I've doubled sales volumes, successfully built relationships with clients, and developed innovative marketing strategies to foster business growth. My adaptability and dedication to maintaining long-lasting customer relationships set me apart in the industry.With over two decades of experience in new business development, sales production, and agency management, I'm proud of my dynamic record for developing and implementing strategic plans, exceeding sales goals, and building trust among high-end professional clients. I've consistently exceeded expectations, developed innovative strategies to capitalize on market opportunities, and maintained strong motivational leadership.

Nancy Kirner's Current Company Details
Exoticca

Exoticca

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Sales & Travel Planning Expert: Driving Sales, Building Relationships & Crafting Exceptional Travel Experiences
barcelona, catalonia, spain
Website:
exoticca.com
Employees:
134
Nancy Kirner Work Experience Details
  • Exoticca
    Director Of Sales: North U.S. Region
    Exoticca Feb 2023 - Present
    Chicago, Illinois, United States
    I've been dedicated to promoting Exoticca tours to agents across the Midwest and the Greater U.S. North, with a focus on achieving sales revenue goals, expanding market share, and ensuring customer satisfaction. Leveraging the Exoticca brand and our ASTA membership, I've actively cultivated opportunities and maximized sales among independent agents and travel companies. This entails developing goals, strategies, and resources to assist hundreds of travel agents in driving Exoticca's sales growth while building their businesses. I've taken the initiative to plan and lead webinars and training programs, equipping travel agents and agencies with the knowledge to effectively sell Exoticca tours, navigate our website, and utilize our phone booking system. Additionally, I've proudly represented the company at prominent travel expos and conferences, such as the GTM Conference, Expedia Travel Cruise Conference, and even participated on a travel company panel during the web-based 2023 Avoya Conference, contributing to the company's presence and success in the travel industry.
  • Premier World Discovery
    District Sales Manager
    Premier World Discovery Mar 2020 - Feb 2023
    Redondo Beach, California, United States
    I successfully spearheaded the development of new business within the Illinois, Indiana, and Michigan territory, showcasing and selling a wide array of over 80 travel and tourism packages to diverse clientele, including direct groups, banks, municipalities, and park districts, covering destinations around the world. I excelled even in the face of an industry-wide downturn brought on by the COVID-19 pandemic and global travel restrictions, consistently achieving significant sales closings that aligned with company expectations. To accomplish this, I adeptly leveraged my existing book of business and a vast network of industry relationships, seizing opportunities and maximizing sales among both established and prospective clients. Furthermore, I proactively generated new leads, presented tour packages both in-person and via virtual platforms like Zoom, conducted thorough sales trend analyses, and developed strategic approaches to boost sales in a challenging market environment.
  • Von Maur
    Department Manager
    Von Maur 2021 - 2023
    Orland Park, Illinois, United States
    I held a pivotal role in overseeing all aspects of the retail sales floor, including team leadership, scheduling, sales, inventory control, shrink management, gross margin optimization, merchandising, and promotions, all while upholding the highest service standards for our discerning clientele in high-end men's apparel. Within just four months, I achieved an impressive 35% increase in department sales, equivalent to over $250,000, by reigniting relationships with past clients and fostering a sales team culture that encouraged significant repeat business. I provided steadfast leadership to a team of four sales associates, enabling the establishment of exceptional customer relationships, personal shopping services, and memorable shopping experiences. This success was driven by enhancing in-stock conditions, implementing timely planograms, and conducting intensive staff training. To further drive sales, I improved staff performance, expanded our inventory of saleable merchandise, promoted value-added products, and enforced effective pricing and cross-selling strategies. Additionally, I harnessed the power of visual merchandising and cross-merchandising, focusing on high-gross products in high-traffic areas to boost profitability.
  • Mayflower Cruises & Tours
    Business Development Manager
    Mayflower Cruises & Tours Jan 2013 - Feb 2020
    Downers Grove, Illinois, United States
    I managed a diverse portfolio of travel agencies, banks, townships, and park districts spanning Illinois, Indiana, and Missouri. My primary responsibilities included achieving goals for sales revenue, account value, and market share, particularly in the realm of group travel planning and implementation. Over a two-year period, I delivered impressive results by doubling our sales volume from $1.75 million to $4.2 million, achieving substantial growth even in challenging market conditions. To attain these outcomes, I focused on building strong client relationships and collaborating to create year-long travel strategies, capitalizing on opportunities in both peak and non-peak seasons. Furthermore, I played a pivotal role in developing and coordinating marketing strategies, including direct mail and mass media campaigns. I actively engaged with clients at various events, such as travel agency functions, bank promotions, specialty quarterly meetings, and other client gatherings, enabling me to identify, uncover, and exploit new business opportunities effectively.
  • Aileen'S World Wide Travel
    Group Specialist
    Aileen'S World Wide Travel 2008 - 2014
    Tinley Park, Illinois, United States
    I played a pivotal role in cultivating and managing client accounts, which included banks and various direct groups of travelers. My responsibilities revolved around the development and coordination of both domestic and international travel and tour packages. To cater to each client's unique needs, I meticulously planned and coordinated cruise lines, travel itineraries, and various travel solutions. I particularly excelled in building strong relationships and developing accounts with F.I.T. and luxury clients. By creating custom itineraries and recommending appropriate tour companies, I ensured that each client received optimal customer service and satisfaction. Furthermore, I took the initiative to devise and implement marketing plans for these accounts, emphasizing a range of strategies, including group presentations, mailing campaigns, email blasts, and other mass media initiatives to foster business growth and expansion.
  • Coldwater Creek
    Sales Lead/Management Team
    Coldwater Creek 2007 - 2013
    Orland Park, Illinois, United States
  • Cwt
    Domestic/International Agent: Illinois Corporate Headquarters
    Cwt 2005 - 2007
    Downers Grove, Illinois, United States
  • Options Travel Group
    Group & Meetings Specialist
    Options Travel Group 2003 - 2005
    Des Plaines, Illinois, United States
  • Best Travel And Tours
    Group Meeting & Events Consultant
    Best Travel And Tours 2001 - 2003
    Naperville, Illinois, United States
  • Cwt
    Group Meeting & Events Consultant
    Cwt 1998 - 2001
    Chicago, Illinois, United States
  • Homewood Travel
    Agency Manager
    Homewood Travel 1995 - 1998
    Homewood, Illinois, United States

Nancy Kirner Education Details

Frequently Asked Questions about Nancy Kirner

What company does Nancy Kirner work for?

Nancy Kirner works for Exoticca

What is Nancy Kirner's role at the current company?

Nancy Kirner's current role is Sales & Travel Planning Expert: Driving Sales, Building Relationships & Crafting Exceptional Travel Experiences.

What schools did Nancy Kirner attend?

Nancy Kirner attended University Of Illinois At Urbana-Champaign, South Suburban College, College Of Dupage.

Who are Nancy Kirner's colleagues?

Nancy Kirner's colleagues are Marco Patruno, Rosemary W. N., Darren Doyle, Julian Pedrido, Gisele Parodi, Lorenzo Muñoz, Yamila Wiernicki.

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