As a Mortgage Loan Consultant at Newrez LLC, I help clients find the best mortgage solutions for their needs and goals. I am bilingual in English and Spanish, which allows me to communicate effectively with a diverse range of customers. I also have strong data analysis and financial analysis skills, which I developed through my previous work experience as a Bilingual Collector and Bilingual Collections at Credit Acceptance. There, I managed a portfolio of over 5,000 accounts and reduced delinquency rates by 15%. I have over 5 years of experience in the financial services industry, and I am passionate about helping people achieve their homeownership dreams. I am always eager to learn new things, collaborate with my team, and deliver excellent customer service.