Contact Information - Email nlapietro@microknowledge.com. Phone 518 786-1181 Website - www.microknowledge.comMicroKnowledge, Inc. provides high-quality hands-on instructor-led software training, collaborative consulting, technical writing and Online Learning Library. MicroKnowledge has been training employees for over 34 years. Many employees are self-taught but may not know all the features in an application. MicroKnowledge will train your employees on the features that will save them time increasing their productivity.ProKnowledge, an affiliate of MicroKnowledge, was formed in 2016 to meet the professional development needs of employers and individuals alike. For nearly 34 years, MicroKnowledge has been meeting the technology and desktop application training needs of its clients. Now, through ProKnowledge the focus is on professional development training to enhance the skills of your team and the efficiency of your organization.