Handle all US, Canada and International (Maritime) shipments, negotiate freight costs for each shipment, Maintaingood relationships with carriers, custom clearance for US shipments, Cers for Ocean Shipments, preparation forinvoicing, USCMA, Certificate of Origin, Rulings, Daily truck scheduling

Maintain and monitor relationship with clients, assessing strengths, weaknesses, up-sell opportunities and threats.Ensure clients are completely satisfied with the response and resolution to their inquiries and complaints.Research, respond and resolve inquiries and issues on import permits, refunds/amends, duty and tax calculations.General inquiries such as how to complete import documentation, classification, billing/invoiceIncorrect HS classification, slow release, incorrect billing codes or other invoicing concerns, missing paperworkProcess credits/rebills & determine write off/collection issues within prescribed guidelinesReport client issues or concerns back to respective appropriate team memberRecognize when issues have not been resolved to client satisfaction and escalate matters as appropriateHandle Trade Compliance verification (audits)Document all client interactions in required systems

Prepare shipping & Customs documents for Custom clearance, indicate Country or Origin, HS codes and duty amount. Fuel Tax, Manage C-TPAT, drawbacks, dispatch 3 drivers.

Find outbound and inbound freight. Quote on all dryvan loads, negotiate rates. Inbound and outbound custom clearance, Customer service. Dispatch US drivers.

Reverse billing, Inventory and purchasing for raw materials, quotes for store items and chemical products, place orders with suppliers, weekly orders, Logistics, On duty agenda, weekly schedule, weekly and monthly inventory

All hair procedures, color, cut, perm, hair extensions, inventory, accounting and consultations.

Accounts payable/receivable - Payroll - Hiring and training new employees, Employee Management, Dispatch, Monthend closing, Inspection Reports, Customer service, Quotes, Transportation ContractsContinuous training and certifications for;430 Law, Logbooks, Border crossing, Hazardous Material, Health and Safety at work inspections, C-TPAT, Drug andAlcohol Policy2002:Qualification to perform Urine Drug Collections in compliance with US D.O.T.