Nancy Lim Lay Tin Email & Phone Number

Singapore

• Managed customers and partners mainly Asia Region for Cloud Services ( including India ) • Proactively in approaching customers and partners and built good relationships with them to solve the issues concerning the invoices and collection.• Drove meetings with the partners and the sales to resolve the disputes concerning invoices and collection in a timing manner and met the target timeline to resolve and achieved cash collection.Key Accomplishments:• Succeeded in reducing past dues for Receivables balance from 30% to 80% to achieve target set in reducing delinquency.• Resolved invoices disputes and reconciliation items on a timely basis with key customers & partners like IBM, HP, Singtel. • Achieved target of cash collection of 60%-70% from customers and partners as per monthly cash forecast report.

• Reviewed accuracy on the billing and expedited the collections from customers.• Provided necessary supports with the customer's enquires on the invoices.• Multi-task to perform additional duties as assigned, e.g. costing spreadsheet and other administrative duties to operations.Key Accomplishments:• Exceeded KPI by 100% for number of invoices and documents to be sent to the customers weekly by DHL.• Reduced from 90% rejection to zero the rate of rejected invoices sent to Middle East clientele dramatically. • Reduced from 50% to 80% the outstanding Account Receivables and Account Payables.

Singapore

• Prepared timely and accurate statements of account for local and overseas clients daily.• Proactively chase payment from delinquent customers for timely submission of weekly updates to the Accountant and UK Head Office.• Reconciliation of accounts and answered the customers' enquires on the invoices.

Singapore

• Handled Account Receivable and Account Payable accounts of Chemical section and Machinery Department using SAP system (GBS) - vendors' payment slips, incoming fund from customers, transfer of accounts, Inter Offices Suspense accounts with Head office, Japan on a semi-annual basis and other duties.• Bank reconciliation and part of GST submission related to the projects.• Projects' Profit and Loss statement to Head Office, Japan for audit purpose.Key Accomplishments:• Improved efficiency of monthly bank reconciliation process for two project accounts to save time. • Assumed extra duties such as Account Payable/Receivable, monitored credit issues & GST submission for projects • Conducted periodic checks and kept track of record closely for all the inward remittances before releasing the goods to customers.