Nancy Lui Email and Phone Number

• Assisting customers in all aspects of service fulfillment by proactively creating an enhanced and client-centric shopping experience through the use of each cosmetics brand’s unique features and benefits. • Developing a repeat-business customer base in order to regularly communicate upcoming events, new merchandise receipts, and produce replenishment to increase incremental sales. • Performing Special Occasion Makeovers to the client’s satisfaction through the use of open-ended questions and active listening skills.

• Six-month apprenticeship with Master Colorist followed by a three-month booth renting rank upgrade.• Determining clients’ individual requirements by conferring with them in detail and performing color application services, up-do hairstyles and special occasion makeovers to their satisfaction.• Creating a customized client experience based on expectations, skin type, lifestyle, and comfort levels to ensure that every client leaves feeling beautiful, comfortable and confident with their look.

• Leading visual merchandising by maintaining monthly floor sets, weekly merchandise updates, and organizing all shipments.• Managing all merchandise processes including inventory monitoring, RTVs and markdowns, ensuring all deadlines are promptly met.• Building and maintaining strong professional relationships with Sephora’s brands and vendors.