Nancy Ly Email & Phone Number

• Prepared working papers for large business audits to identify risks and perform reconciliation analysis.
• Communicated and responded to registrants with taxpayer meetings and queries with respect and fairness.
• Presented to GST/HST large business auditor and the Assistant Director about GST/HST topics and legislation.

• Prepared 1700+ Terminal, T3, and T1 returns for current and prior years with efficiency and accuracy.
• Analyzed client’s tax related data using Taxprep, Excel, and PGTED with effectiveness.
• Consulted Canada Revenue Agency on investigations and confirmation of client tax matters.

• Network and communicate with fellow General Members, Directors and VP of Program Development in gaining leadership, teamwork, and public speaking skills.
• Support marketing strategies on Instagram to provide awareness of TMU TEDx as a community of idea sharing, professional and personal development.
• Be part of the mission to provide TMU students with events and speeches that inspire and enable meaningful conversations.

• Connect with a TRSM alumni working in the accounting industry to seek advice on my career path as an accounting professional.
• Gain invaluable insight into the process of becoming a CPA and successfully writing the CFE.
• Mentorship in developing professional skills in communication and networking, with advice on academic and personal success.

• Ensured accurate transactions for 100+ customers in a fast-paced environment to increase satisfaction.
• Addressed complaints with professionalism and strong interpersonal skills to maintain customer loyalty.
• Communicated effectively with crew members and demonstrated strong multi-tasking ability to provideconsistent and efficient high-quality service.

Bachelor Of Commerce, Accounting And Finance

Ontario Secondary School Diploma