Chosen with 2 other employees in my department as an essential employee to help during company shutdown.1 of the top 5 producers out of 30 responsible for auditing note and mortgage packages with values from $10,000 - $1m.Established relationships with over 200 mortgage and title companies along with brokers and borrowers to correct documents.Trained 30 new and existing employees in correct department procedures.

Managed 40+ associates within the shoe and fine jewelry departments as specialty manager.Responsible for a $750,000+ inventory and loss control in both the shoe and fine jewelry departments.Provided store manager with sales and markdown reports plus projections of productivity and performance in order to exceed 110% yearly profit goals.Achieved #1 out of 23 district stores in sales and markdowns in the fine jewelry department.Provided senior administrative experience to resolve customer complaint and associate issues.Trained up to 25 new employees weekly resulting in a reduction of employee turnover improving store performance.Organized and planned campaigns for United Way and March of Dimes yearly with increases in contributions every year.Responsible for opening and/or closing a store with 150+ employees.