Nancy S. Marcheseemail: nancysmarchese@hotmail.comDESIRED ROLEFlight Attendant QUALIFICATIONS Adept at safety compliance with all procedures and requirements Excellent customer service abilities; anticipating, identifying and responding to customer needs with friendliness, courtesy and warmth Dependability; reliable and on time Rewarded for excellent in-flight service Presentable and professional business image Dedicated. Excellent interpersonal communication skills Extensive world travel with knowledge of diverse cultures Ability to remain calm in crisis situations First Aid trained Completely flexible schedule Life long love of aviation ACHIEVEMENTS Eighteen years customer care and service experience Flight Attendant of the Year, 2000 Flight Attendant of the month August, 2000EXPERIENCE Comair Airlines, Inc. 82 Comair Blvd. Erlanger, KY 41018 Flight Attendant, July, 1994 - September, 29. 2012 Performed all necessary flight attendant duties. Responsibilities included assisting customers with special needs or requests, meal and drink service, assisting pilots and other flight crew, and performing all relevant safety procedures. Caradonna Caribbean Tours, 2101 State Road 434, Suite 221, Longwood, FL 32779 U.S. Scuba diving Sales Representative, Sand Dollar Resort: Bonnaire, September 1993-July 1994 Eleven Years Culinary Arts Career Chef Garde Manger, Ritz Carlton. Manhattan, New York, 1983-1985 Chef Garde Manger, Essex House. Manhattan, New York, 1986-1988EDUCATION Flight Attendant Training completion: Comair Airlines Inc., July 1994 Mid Florida Technical Institute, Orlando, FL Travel Agency Operations Certificates 1993 Johnson and Wales University, Providence, RI Associates Degree Culinary Arts, 1982