Nancy E. Marcus Email & Phone Number

Plymouth Meeting, Pa.

Marlton, New Jersey, United States

• Hired and trained staff and ensured consistently following all company guidelines, including customer service standards, merchandising policies, POS procedures, meeting and exceeding financial goals and maintaining.
• Increased store's DPT by 10% and conversion by 25% in second half 2020 by taking group of associates and developing them into team that worked together towards common goal.
• Developed relationship with animal rescue organization and coordinated successful in-store adoption days; raised $1,000 for same organization as part of corporate promotion.
• Maintained safe environment for customers and staff by following company and CDC guidelines during pandemic.

Middletown, New York And Montvale, New Jersey

• Managed all daily operations of 14,000-square-foot, off-price ladies retail store with staff of 12 and volume of $3 million. Hired and trained sales associates, key holders, and two assistant managers. Merchandised.
• Opened location in Middletown, New York, hiring and training initial staff.
• Promoted assistant to store manager and eventually became district manager.
• Hired and trained staff to reach greatest level of productivity while offering customers exceptional experience.
• Maintained store shrink of under 1.0%.

Woodbury Common Premium Outlet Center, Central Valley, New York

Assisted in initial store setup and opening, hiring, and training of staff, as well as visual merchandising. Managed daily operations of store with staff of ten and store volume exceeding $1 million. Decreased shrink by 4% through detailed management of all invoices, receiving documents, and loss-prevention awareness. Purchased additional merchandise from.