Global lead for nonprofit and education practice encompassing sales, delivery, product, marketing, alliances and staffing. Management of customer executive and c-suite relationships. Management of complex and strategic deal cycles. Oversight of pipeline and forecast cadence to achieve target. Development and execution of global go to market plan. Oversee development of vertical related marketing materials, events, campaigns, social and thought leadership tosupport demand generation.

Top 10 seller with more than $7M in annual sales. Responsible for managing customer relationship and providing strategic guidance. Ensure delivery success and manage long term roadmap. Focus in Non-profit and Higher Education institutions.

Delivery leadership for multiple customers in non-profit, media, healthcare, medical, hospitality and education. Ensure project success and profitability.

Broadcast Music Inc. is one of the largest performing rights organizations in the world, representing over 600,000 songwriters, composers and music publishers. BMI currently distributes approximately $800M annually in royalty payments and has been listed as #26 in Information Week's 500 Most Innovative Companies of 2013. Responsibilities for this position include:- Program Director for Salesforce.com implementation including Sales Cloud, Service Cloud, Customer Portal, Five9 Dialer, Vendor Portal, DocuSign, Drawloop and Exact Target. Implementation replaces five major applications and includes multiple interfaces as well as a comprehensive process re-engineering effort. Management of multiple vendors and internal team for this strategic priority for the company. - Direct product management of customer relations management (CRM) solutions and the implementation of Salesforce and related tools.- Creation and implementation of Product Management department at BMI.- Implementation of comprehensive Product Management processes representing Pragmatic Marketing best practices.- Oversight of all Product & Services management functions for external products and self-service tools as well as internal applications.- Collaboration with Senior Executives including CEO and Senior Vice Presidents to execute company strategy and vision.- Leading efforts in interfacing business areas with technical solutions; including strategic prioritization, product management, progress reporting to senior executives, and requirements management. - Managing cross-functional teams across Business Analysis, UI/UX, Product and Services Management and CRM..

- Key executive for start-up subsidiary of BMI focusing on audio recognition services for domestic and international clients.- Responsible for product management, program management, requirements definition and quality assurance.- Established program portfolio including project planning, prioritization and delivery.- Managed cross-functional teams across project/program management, business analysis and quality assurance.

- Lead Project Management for key strategic company initiatives.- Develop business and functional requirements and corresponding test cases for technical products and services.- Lead strategic project to acquire the world's leading audio recognition technology and formation of subsidiary to manage this asset.

- Coordinated all facets of production to ensure in-store availability of products for various record labels including Mercury Nashville, PolyGram Video, Polydor & PolyGram Special Markets. - Management of manufacturing budget, project plan and critical path for more than 100 new product releases annually.- Business Analysis functions for distribution system including business and functional requirements, UI/UX, UAT and end user training.- Creation and oversight of all departmental processes and procedures to ensure delivery of more than 1,000 new product releases annually.