Business Analyst and Business Developer| Big Office Team | Miami, FL 2018 – Current  Analyze and assess client’s business processes, business requirements and goals to discover and propose improvement areas, develop and implement solutions. Engage in multiple initiatives simultaneously.  Identify inefficient processes and alternative solutions. Partnered with developers to combine automation, outsource development and process efficiency that decrease expenses for clients in different business areas up to 40%.  Liaison between business partners, stakeholders, management, developers and operational units.

Business Analyst and Business Developer| Florida Vacation Rents | Miami, FL 2012 – 2018  Develop business architecture and Develop Processes Methodology based on business goals and market requirements. Provides in-depth systems and technical analysis to define and create Enterprise Architecture and Develop Methodology. Develop and oversight automates client’s systems. Customize applications based on business functionalities needs.  Manage outsourced development and operational resources (Argentina and Colombia) to reduce expenses by 25%. Analyses market trends and implement market strategies that increase revenue by 8%.

Business Analyst and Business Developer| Xpress Contractors | Miami, FL 2003 – 2012  Planned and conducted elicitation meetings with investors, and third-party business partners to gather requirements. Understand customer needs to translate into operational business processes and functional requirement documents.  Outlined the organization hierarchy and created profiles, roles accordingly and, oversight and adjust for improvement.

Management, Latin America & the Caribbean | NetManage, Inc. | Miami, FL 2000 – 2003  Research & refine functional requirements, communicating directly with customers in collaboration with Product and Development Managers. Adjust processes through Company structural and model changes. Effectively communicate across a global team.  Interfaces with key clients create documentation including requirements, user stories, and acceptance criteria.