Nancy Miskell Email & Phone Number

Cascade Station, Portland OR

Livin' life.

Vancouver, WA

Responsible for underwriting of foreclosure and loss prevention of FHA mortgages, ability to underwrite files with business and rental income. Exceed department goals for production and quality while maintaining a better than 98% accuracy rating resulting in monthly awards for accuracy and production. Received 5 monthly star awards from audit for exceeding.

Vancouver, WA

Loss Mitigation/Workout role as an individual contributor, worked with customers to prepare applications for home retention opportunities. Served as single point of contact during mediation, trial plan and/or liquidation process. Assisted customer and represented bank to the customer and legal counsel. Assisted with reports for the teams within the.

Beaverton, Portland OR

• Senior manager for a group of 5 newly promoted manager staff, assisting them with reports, training and mentoring on a daily, weekly or monthly basis where necessary. Direct manager to 4 Subordinations Specialty Teams.
• Initiated timely reviews and development plans for 47 team members, monitored production, shipping costs/budgets, staff management, cross training and staffing across teams within subordinations.
• Promoted 8 individuals into supervisory and management positions within the Wells Fargo enterprise.
• Additional duties included: assisting with risk and compliance audits of files for various other departments to include subordinations, collections and servicing.
• Created and implemented new sites to include contract staffing, implementation and supervisory functions
• Partnered with other teams across the bank, pod pilot programs, creating and implementing procedures across all sites of the subordination department to ensure compliance.

Portland, OR

• Supervised work flow, handled exceptions, procedural questions and managed day to day activities of all aspects of subordinations operations departments.
• Created and maintained the internal error tracking system and maintain the internal scorecard system for all Subordination sites for processing teams.
• Performed off-site training and mentoring traveling throughout U. S., opening satellite locations.
• Took corrective action on audit findings across business units and updated system of record with correct data.
• Award winner of 2 IMPACT Awards for having greatest effect in productivity and highest rated for mentoring in a department while maintaining excellent ratings in quality and underwriting standards.

Credit Union Management, Business Administration And Management, General, 4.0

Successfully completed Credit Union Management coursework, BA equivalent Business Administration and Management.

Business Administration And Management, General, 4.0

Credit Analysis, Accounting Principals, Business Accounting

Financial Vestiture, Legal Contracts, 4.0

Financial coursework in legal vestiture, lien perfection, legal contracts

Business Administration And Management, General, 4.0

Coursework in prerequisite studies, business management, communication, accounting.