Nancy Mitcheltree Email & Phone Number

West River, Md, Us

Pasadena, Maryland, United States

Exceed store, individual sales, and team performance expectations. Converting new clientele to reoccurring memberships. Resolving customer complaints/issues. Procurement of inventory. Interviewing, background check, hiring, terminating, and training new staff.

Annapolis, Maryland

Annapolis, Maryland, United States

Managed a team of 20. Scheduling staff based off employee availability, forecasted peak days, employee sales reports. Exceed store, individual sales, and team performance expectations/KPI’s. Train & develop staff into top sellers. Performed store orders, change orders, set up visual updates, workload, hired and terminated employees.

Glen Burnie, Maryland

As an assistant manager at Palm Beach Tan, my responsibilities included:Inventory, Stock productionHiring / Firing staffCreating and planning employee schedulesSetting store / employee performance goalsEncouraging / developing staff to reach their personalized goalsFinancial depositsSetting monthly financial budgetsTechnical work on salon beds, lighting, office, maintenance, etc.Surpassing personal goals for retail sales / membershipsHandling customer complaints / issuesRecruiting customers for re-occuring billing

Greenbelt, Maryland

As a personal secretary with J. Anukem & Associates, LLC my responsibilities included:Scheduling meetings between clients and in-office attorneys Retracting information for each client's claimFiling evidential documentsBilling clients regarding time spent with attorneyContacting involved insurance companies for each claimHandling all yard work, interior and exterior maintenance, electrical / heating issues, etc.Interior design for offices, nurseries, etc.Creating written statements for trialsMiddleman contact between all clientele / attorney Forwarding all evidential documents to every party involved

Annapolis, Maryland

As a manger at Wiggly Tails, Inc my responsibilities included:Scheduling appointments for clients Creating and planning employee schedulesNotifying clients / employees on any canceled or unexpected appointmentsStudied grooming and began grooming petsManaged payrollInventory / Stock production Daily reports of sales / memberships to owner of the clinicKeeping facility audit ready for cleanliness, and up-to-date with paperwork

Annapolis, Maryland

As a sales associate with Massage Envy, my responsibilities included:Greeting customers with a friendly faceScheduling appointments Schedule employee hours regarding their appointments on the given dayInventory / Stock productionBilling / Sales reportsHandling customer complaints / issuesRecruiting clients for re-occuring membershipsKeeping facility audit ready regarding cleanliness and up to date with paperwork Having clients complete recommended forms for their suggested care