Nancy Moore Email & Phone Number

United States

• In my present role, I am managing the execution of highly strategic application, network, and cloud penetration testing services for renowned U.S. department stores, major healthcare providers, and financial.
• Accomplished on-time and under-budget project delivery while maintaining the highest quality standards and meeting client expectations by implementing project management controls.
• Cultivated strong client relationships characterized by open dialogue, resulting in excellent client satisfaction levels.
• Garnered positive feedback from clients and coworkers for work ethic, timeliness, and positive work environment.

• As a Senior Project Manager, I am directing the IT project lifecycle from inception to closure and achieved expected outcomes within budget and time constraints. Along with overseeing operations, implementation, and.
• Established standardization and facilitated the creation of repeatable processes, templates, and project approaches by partnering with key business and IT stakeholders, resulting in enhancing operational efficiency.
• Headed all phases of planning and installation, encompassing creating strategic plans and setting clear goals.
• Delivered Cloud-based projects, such as Webex Calling and many backup and infrastructure as a service systems.
• Orchestrated the meticulous organization of a large retail company's infrastructure and phone migration across multiple locations throughout the United States within a 24-month timeframe aimed at minimizing disruption.
• Executed multiple network infrastructure projects to consolidate services into data center and build DR service.

Greater Chicago Area

• Lead cross functional and consultant team members to ensure timely completion of project deliverables.
• Clearly communicate expectations of project team members and hold team accountable to assigned deliverables.
• Monitor workload of team members and provide feedback on individual and team performance.
• Create risk management plans to identify, analyze, monitor and respond to risks associated with the project to ensure ability to achieve expected outcomes, on time and on budget.
• Lead activities required to complete project documents: project plan, project charter, scope, and project schedules.
• Develop project cost estimates and budgets for assigned projects and initiate cost control measures to ensure project budgets are met.

• Managed multiple technology and software development projects from concept to completion with budgets in excess of $250,000. Duties included planning, coordinating and implementing project initiatives while leading and.
• Developed successful project plans and assigned tasks to team members best suited for the completion of those assignments.
• Executed change and communication management by keeping the project team well informed of changes affecting project scope and deliverables.
• Facilitated team and client meetings and effectively communicate with executive management.
• Analyzed and mitigated risks through solid evaluation of financial and statistical information.
• Coached, mentored, and led other project managers to strengthen project skills.

• Provided reporting, evaluation, and management support on projects with budgets in excess of $5,000,000.
• Assisted with the development of business plan activities and procurement of resources.
• Served as a leader and mentor to teams and staff in completing project activities, and developed efficient best practices for all restoration activities, including reporting and team development.
• Evaluated project work and maintenance to deliver suggestions for improvement and increased efficiency through presentations to management.
• Continually monitored progress and delivered concise reports to senior management.

• Owned and operated a successful commercial and home cleaning business, managing a staff of 10+ and delivering quality work and client services.
• Interviewed potential clients to determine their needs and match them with suitable services to meet their current and future needs.
• Developed and presented price quotes and contracts for services to clients.
• Maintained accounting, budget, and administrative functions for the continued, successful operation of the company.

• Managed all aspects of installation, operations, upgrades and migration projects with budgets in excess of $500,000.
• Developed scopes, charters, strategic plans and requirements, establishing and meeting schedules, selecting and managing team resources.
• Evaluated activities to identify and mitigate any resource issues and develop sustainable solutions to maintain consistent progress of tasks.
• Managed day-to-day operational aspects of all assigned projects and timelines.
• Supervised and tested software customization, defects, and issues.
• Addressed and managed change requests through change management processes.

Bachelor Of Arts, Political Science

Paralegal Certificate, Corporate & Securities Law