Nancy Okech Email & Phone Number

Kenya

I assist customers with inquiries, troubleshoot issues, and foster positive relationships, while also guiding merchants in optimizing their payment processes

Nairobi County, Kenya

Conduct thorough data audits to ensure accuracy and completeness.Identify and rectify data inconsistencies and errors.

Kenya

• Answers phones, receives and direct visitors and relay messages, provide routine information to students, parents and guardians • Admitting new students • Perform a variety of clerical activities, including preparing routine correspondence, sorting and filling of records, documents mails and other materials • Assist, interact and reply to clients queries on social media.

Nairobi, Kenya

• Followed up with Agents after support engagement and problem resolution to ensure maximum satisfaction.• Increased sales by educating agents on the advantage of products and services over rivals • Used coordination and planning skills to complete the task on time • Used critical thinking to solve issues analyze alternatives and make decisions.• Answered calls from an agent with questions and concerns.

Nairobi, Kenya

• Maintained customer satisfaction with innovative techniques aimed at meeting customer requirements and resolving issues Quickly returned clients' phone calls to avoid on-hold wait times Updated account information to keep client records up to date Received inbound calls to respond to escalations • Handled customer's inquiries about products, services, and company information

Nairobi

Annotating images to help improve our ability to understand the 3D world and identify objectsReviewing, correcting, and augmenting the results of models generated across the artificial intelligence

Kisumu, Kenya

• Responded to emails and other letters to improve communication and business procedures• Created presentations to assist executives and increase team efficiency • Develop and maintain records and files to ensure document compliance.• Managed daily scheduling activities and provided administrative assistance to the department as a whole • Scheduled an appointment and followed up with clients

Kisumu, Kenya

• Interacted with customers to establish rapport and loyalty• Increase sales and earnings by using proactive management tactics • Increases sales by providing purchasing advice and marketing other good

Kisumu

• Collected and disseminated scientific information on fisheries and other aquatic resources, and related natural products. • Studied and identified suitable species for culture including development, adoption, and transfer of rearing technology and procedure.• Monitor water quality and pollution in fresh and marine water environments