· Enhance membership benefits through the GSLA education program by consistently re-evaluating educational offerings.· Develop ideas, new program elements, and strategies to implement in the delivery of the educational content.· Maintain relationship with accreditation entities and remain current on the submission process for each accrediting body including attendance tracking, document submission, and acquiring approvals.· Manage logistics of the annual conference plus other in-person/virtual educational program including coordinating signage, room sets, food & beverage.· Develop and deliver post-education evaluations/surveys to further identify knowledge gaps while continuously meeting the needs of membership and industry.· Serve as an information source to membership, education attendees, Board, and staff providing customer-first support regarding GSLA educational programming.

• Direct supervision of Program Coordinator including recruitment for the position as hiring manager, providing clarity to responsibilities, goals, objectives and providing coaching ensure performance alignment with expectations.• Serve as the primary staff liaison for the Professional Meeting Planning Subcommittees, the Continuing Professional Development (CPD) Subcommittee and their planning groups working with them and Sr. Leadership to establish program goals/objectives and deliver high quality meetings and courses to achieve those goals.• Manage program development and logistics for four educational meetings with up to 1200 attendees each.• Work with Specialist, CME/MOC on creation and management of CME activity files and creation of grant applications in compliance with ACCME requirements and ACR practices and policies by providing input to help ensure educational needs of the target audience are identified and linked to objectives, content, and outcomes and that evaluation tools are developed during the planning process.• Serve as Project Manager for non-meeting programs ensuring creation and update of progress reports, revenue/budget reporting, final communications in addition to project plans.• Contribute to the development and implementation of marketing initiatives for Professional Meetings & CARE by providing input to the Education Marketing & Communications Sr. Specialist to ensure effective and timely coordination of information and promotions.• Contribute to logistical planning for professional meetings & live educational activities (courses e.g. CARE MOC whether in person or virtual). • Develop and manage budgets of approximately $1,580,000 • Establish and maintain marketing strategies to increase registration for each meeting• Create and implement online pre- and post-assessments, meeting evaluations and CME claiming process for educational meetings

•Manage program development and logistics for four educational meetings with up to 500 attendees each• Coordinate speaker and faculty management; implement ACR procedures to identify and resolve speaker COI • Prepare required documentation for CME activity files in compliance with ACCME guidelines and ACR policies• Develop and manage budgets of approximately $800,000 • Establish and maintain marketing strategies to increase registration for each meeting• Create and implement online pre- and post-assessments, meeting evaluations and CME claiming process for educational meetings

•Develop online self-assessment programs for physicians to earn points towards ABIM Maintenance of Certification•Manage two committees of up to 20 physicians each who are assigned to write test questions for online programs•Collaborate with medical editors to organize and implement content reviews•Plan live courses with more than 100 attendees each; oversee content development, organize speaker travel, conduct pre-conference meeting with hotel staff, serve as onsite contact for hotel staff and attendees•Determine marketing plan and write copy for electronic and print promotion

• Coordinate customer service activities for the education department and serves as the primary education customer service representative via phone, online and during live events. • Professionally respond to all incoming requests from members and ensure issues are resolved both promptly and thoroughly• Gathering member information, accessing and fulfilling member needs, educating the member where applicable to prevent the need for secondary contact and documenting interactions through membership system• Providing quality service and support in a variety of areas including, but not limited to: billing, orders, registrations, CME certificates and system troubleshooting/processes• Maintaining a balance between organizational policy and member benefit in decision making• Communicating maintenance of certification policies (ABIM) and ACR initiatives • Compiling and generating reports as they relate to customer service interactions• Administer other activities for the education department, including: Maintaining and updating CME credit hours for attendees/ participants of educational activities • Assisting staff in the development and coordination of educational activities, including participating in User Acceptance Testing (UAT) and managing purchases of educational reference materials.• Assisting with logistics for conference calls and meetings• Compiling and distributing committee meeting materials• Maintaining and updating committee rotations, rosters and disclosures• Communicating travel and housing requirements

• Manage a portfolio of professionally managed apartment communities• Renew monthly locator bonuses and commission contracts• Confirm renters lease information and obtain purchase order numbers for invoices• Represent company at property events• Perform internal audits of company’s sales staff• Input property data into internal database

Manage a portfolio of professionally managed apartment communitiesAssist in leadership and team-building exercisesRenew properties' monthly bonus agreementsPerform internal company audits on sales staffInput data into company databaseAssist in training new employees