Nancy Pearson Email & Phone Number

Superior Customer service at the counter, all monies transactions, counting, balancing, distributing all cash, money orders, selling different currency, clerical duties included filing, phone interact with customers, team building within the branch and community involvement.Responsible for own cash drawer, balancing daily and completing regular administrative duties, such as balancing daily spreadsheets, clearing issues regarding customers’ accounts, answering, providing information and inquires to customers over the phone and across the counterAcknowledged as the lead on organizing and ensuring a smooth operation as it pertains to file management, both paper and electronic, making it easier to find information in both formatsOrganized the vault and basement storage areas, following a retention schedule highlighted retrieval, retention and shredding of confidential materials- Strong computer skills with experience in MS Office

My duties included front line contact with staff and clients of my department, organizing, scheduling appointments and jobs, typing reports, developing data and numerical reports, resume and career enrichment for clients, main switchboard for entire centre, developing and completing staff ID badges, managing a video library within the organization.