Nancy Peter Email & Phone Number

Boulder County, Colorado, United States

Provide excellent customer service and handle customer concerns.Customer service focuses on experience handling complex transactions across multiple systems.Ability to educate and connect customers to technology and share the value of mobile banking optionsCan identify potential fraud or risky accounts and take appropriate action to prevent company’s lossAbility to interact with integrity and professionalism with customers and team membersQuick to adapt and can multitaskPerform teller transactions accurately and efficiently.Assist customers with their banking needs, including deposits, withdrawals, and inquiries.Balance cash drawers at the end of each shift and maintain accurate recordsAdhere to bank policies and procedures to ensure compliance. Collaborate with team members to achieve branch goals.ATM Custodian - Responsible for maintaining and servicing ATMs, including loading cash, troubleshooting issues, and ensuring they are operational at all times.Problem solvingOut-reaching Ability to learn quickly and apply that knowledgeDetail-oriented Attention to detailSkills: Risk Management · Operations Management · Customer Relationship Management (CRM) · Communication

Boulder County, Colorado, United States

● Worked 20 hours per week while studying full-time● Collaborated with Store Manager to interview, hire, train, schedule and maintain records for all new employees following approved HR guidelines● Monitored employee performance/customer service Managed sales floor during peak hours of operation to ensure courteous, accurate and efficient service● Completed weekly food and paper inventory● Maintained all databases, and POS systems, ensuring that they were up to date● Oversaw daily cash management functions

Denver, Colorado, United States

Denver, Colorado, United States

● Cover the front desk, answer phone and greet visitors● Schedule advising appointments for CPS students using Microsoft Outlook● Answer questions from students, other staff, faculty, and community members ● Log degree audit adjustments and other forms for students using Microsoft Excel ● Spearhead special projects from advisors● Manages confidential student files and paperwork, adhering to FERPA law and regulations

Associate'S Degree, Women'S Studies

Bachelor'S Degree, Finance, General