Supervise full-time administrative team in ensuring the efficiency of day- to-day business operationsPromote equity and inclusion within my area of work by leading workshops supporting the building of trustAnalyze new programs and provide implementation strategies compliant with departmental and university policiesAdvise leadership in strategic solutions to complex problems in coordination with diverse university departmentsProject management of a wide variety of projects… Show more Supervise full-time administrative team in ensuring the efficiency of day- to-day business operationsPromote equity and inclusion within my area of work by leading workshops supporting the building of trustAnalyze new programs and provide implementation strategies compliant with departmental and university policiesAdvise leadership in strategic solutions to complex problems in coordination with diverse university departmentsProject management of a wide variety of projects including software implementations, policy changes, and operational workflowsServe in university committees and task forces representing the enrollment office Show less

Analyze operations metrics for management decision-makingProvide customer service oriented solutions to general public inquiriesOrganize all domestic and international admissions recruiting eventsAdvise international admits on federal F1 student visa policies and regulations Manage the student applicant interview process including training applicant screeners and interviewers on how to fulfill their roles in the admissions process.Handle and process sensitive documentation… Show more Analyze operations metrics for management decision-makingProvide customer service oriented solutions to general public inquiriesOrganize all domestic and international admissions recruiting eventsAdvise international admits on federal F1 student visa policies and regulations Manage the student applicant interview process including training applicant screeners and interviewers on how to fulfill their roles in the admissions process.Handle and process sensitive documentation pertaining to student records in accordance to federal privacy laws (FERPA) Show less

Assessed, developed and implemented workflows and standard operating proceduresUpdated leadership on all relevant policy and procedural developments Responsible for managing admissions team in processing international student applications Oversaw personnel activities including hiring, training, and directing staff Responsible for training staff on federal government and university policies and procedures Maintained and developed procedural work documentation. Monitored… Show more Assessed, developed and implemented workflows and standard operating proceduresUpdated leadership on all relevant policy and procedural developments Responsible for managing admissions team in processing international student applications Oversaw personnel activities including hiring, training, and directing staff Responsible for training staff on federal government and university policies and procedures Maintained and developed procedural work documentation. Monitored staff performance, goals and yearly evaluations. Provided analytic support in creating and interpreting statistical reports on quarterly basis with recommendations on how to meet enrollment targets.Interpreted departmental, institution and federal policies in regards to international student supportPrepared and managed department budgetMade presentations and recommendation to management on all relevant policies subsequent changes in procedures Show less

SEVIS Principal Designated School Official (PDSO) responsible for all student visa issuance and actionsCounseled and mentored international students in maintaining legal student status in accordance with government policies and regulations. Lead student workshopsMarketed English programs to students and agents abroad through social media and marketing materialsSuccessfully raised student enrollments through direct contact by 17% during the 2013-2014 fiscal year resulting in more… Show more SEVIS Principal Designated School Official (PDSO) responsible for all student visa issuance and actionsCounseled and mentored international students in maintaining legal student status in accordance with government policies and regulations. Lead student workshopsMarketed English programs to students and agents abroad through social media and marketing materialsSuccessfully raised student enrollments through direct contact by 17% during the 2013-2014 fiscal year resulting in more than 3 million dollars of additional revenue for the school Show less