Operate a profitable local business specializing in cleaning and maintenance for commercial and residential properties.• Created company vision and strategy. Developed operational policies and procedures that supported goals.• Employ marketing techniques that generate revenue from new and existing clients. Cultivate business through campaigns involving traditional and online advertising, email, social media, networking, and referral incentives.• Work directly with clients. Build rapport while discussing needs and offering services that meet those requirements. Propose contract terms and close the sale on a high majority of calls. Manage the entire sales cycle from initial meetings and service agreements to account management and ongoing support.• Manage all operational, financial, and administrative functions involved in running a business. Create and monitor databases, spreadsheets, and reports for business plans, financial statements, customer information, and taxes.