New Starter and orientation processes: This includes a variety of tasks - ensuring appropriate new starter documentation is completed, (offer letters are signed, references are taken, payroll paperwork); policy and HR orientation conducted; 2- HR advice and guidance: providing advice, guidance and support to managers and employees across the center on HR issues, ensuring adherence to company policy and employment legislation. 3- HR administration: To fulfill HR operations of the HR including (e.g. Medical insurance, Time and attendance management, accident reporting, Leaves, producing letters, payroll. 4- Recruitment: effective follow up of recruitment processes is a significant part of the role. This includes tasks such as posting Job requisition to online recruitment websites, forwarding applications management, conducting preliminary interviews, arranging technical interviews, carry on the offer process, etc. IN addition, the job holder might take part in panel interviews if required, and give feedback to unsuccessful candidates where appropriate. The job holder is also expected to be able to identify any problems with the recruitment process / make recommendations to resolve such problems. 5- HR Database: to ensure the HR Database is fully updated at all times to produce HR reports as required. 6- Training: To ensure that the center has full exposure to all Learning and Development activities, also administration the implementation of assigned training or development programs. 7- End of Service processes: ensuring leaver processes are followed including notification to key areas of the business, exit interviews fulfilled, payroll paperwork is completed. 8- Payroll: : Liaising with Accounting regarding monthly variables including starters / leavers / transfers and promotions / allowances, grade reviews have a sound business case and correct authorizations, etc.

1-New Starter and orientation processes: This includes a variety of tasks - ensuring appropriate new starter documentation is completed, (offer letters are signed, references are taken, payroll p2- HR advice and guidance: providing advice, guidance and support to managers and employees across the center on HR issues, ensuring adherence to company policy and employment legislation. 3- HR administration: To fulfill HR operations of the HR including (e.g. Medical insurance, Time and attendance management, accident reporting, Leaves, producing letters, payroll. 4- Recruitment: effective follow up of recruitment processes is a significant part of the role. This includes tasks such as posting Job requisition to online recruitment websites, forwarding applications management, conducting preliminary interviews, arranging technical interview5- HR Database: to ensure the HR Database is fully updated at all times to produce HR reports as required. 6- Training: To ensure that the center has full exposure to all Learning and Development activities, also administration the implementation of assigned training or development programs. 7- End of Service processes: ensuring leaver processes are followed including notification to key areas of the business, exit interviews fulfilled, payroll paperwork is completed. 8- Payroll: : Liaising with Accounting regarding monthly variables including starters / leavers / transfers and promotions

the entreprise activation specialist agent recieve the contracts of the new accounts & the new lines from the corp sales to activate the account & the new lines as well . also we migrate the dial & the accounts from tariffto another one .also we recieve calls from the call center rep to ask about any inquiry towards the lines , we also activate the internal dials of the employees. also impement the request coming from the shops

recieving calls from the customers , handling angry customers , implement their requests , we call the back office or the credit to satisfy the customers

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