• HR Budget.• Succession planning.• Management of HRIS.• Recruitment.• Follow up the labor and employment laws.• Follow up the HR policies.• Management of the background checks for theemployees.• Give coaching for performance management.• Participate in the activities for legal compliance.• Building high performance training plans design.• Management of platforms for virtual education.• Supervision of virtual trainings.• Onboarding.• Payroll.• Lead the cultural environment and talent.• Compensations.• Change management.• Diversity and inclusion.• Employee engagement.• Recognition programs.• Employee relations.• Talent management.

Reporting to the Country Manager and Human Resources Director. Direct Reports: DNC, Creation and development of training processes, Didactic learning strategies, Development of training materials, Training plans design, Development of the intranet structure, Management of platforms for virtual education (LMS/Cornerstone/Share Point), Execution of virtual trainings, Development and preparation of trainers with evaluations, Risk management, Onboarding, Payroll, HR Management, Budget and forecasts for the headcount, Control of personnel cost, Supervision of the work life cycle, Succession planning, Management of HRIS, Responsible of Recruitment, Labor and Employment Laws for the country, Leadership coaching, HR Policies, Management of the background employment, Performance management, Supervision of employment and contract letter, Legal compliance, IMSS, Leadership development, Application of labor climate surveys, Building high performance teams, Lead the cultural environment and talent, Compensations, Change management, Diversity and inclusion, Conflict management, Employee Engagement, Recognition programs, Employee relations, Talent management, Develop of Talent plans and Store supervision.Achievements:• Designed, developed, and implemented the Operational and Corporate Training Plan, detecting the training needs within a period of 4 months.• Designed and implemented the new intranet of GAES-AMPLIFON LATAM, developing the structure and content of the same, achieving it in a record time of 2 months with the approval of the Italy Headquarter.• Implemented the training and certification plan of the NOM-035 to 100% of the staff in less than 3 months.• Developed and implemented the work environment review program, developing and applying the surveys to 100% of the company's staff in Mexico in less than 2 months.

Reporting to the Human Resources Director. Direct Reports: Responsible of Update of training processes, Training plans design, Didactic Learning Strategies, Planning and Execution of Training Implementation Strategies (Face-to-face, Virtual, Blended), Development and preparation of trainers with evaluations, Management of the background employment, Recognition programs, HR Policies, Labor and Employment Law, Construction of job skills, Lead the cultural environment and talent, Compensations, IMSS, Building high performance teams, Supervision of the work life cycle, Application of Labor Climate surveys, Internal communication, HR Budget and forecasts, Succession planning, Legal compliance, Leadership development, Talent assessment, Retention plan, Leadership coaching, HR programs, Performance management, Organization of physical workspace, Employee relations, Control and of personnel cost, Supervision of employment and contract letter, Diversity and inclusion, Recruitment, Associate Experience Dashboard, Conflict management, Payroll, Change management, HR Management, Policy development, Performance evaluations and 360 evaluations and STPS supervision based on regulations.Achievements:• Implemented the training and certification plan of the NOM-035 to 100% of the staff in less than 3 months. • Designed the training plans for the operational and curating area, developing the content, materials, and training 100% of the staff in less than 6 months.• Design and implement the Gamification Program, developing 100% the different work plans and tools in less than 2 months.• Design and develop the organizational structure from cero of the Internal Communication of the company, elaborating the policies, procedures, and guidelines of the area in less than 1 month.• Developed and implemented the career plan, developing the procedures and methodology of review, analysis, and follow-up for all staff in less than 3 months.

Reporting to the Regional Director of Operations and Human Resources Director: Responsible of Update of training processes, Training plans design, Didactic learning strategies, Development of training materials, Compensations, DNC, Planning and execution of training, implementation strategies (Face-to-face/Virtual/ Blended), ERP system implementation training process, Preparation and evaluation of trainers, Leadership coaching, HR Management, Succession planning, Management of training work teams nationwide, Planning, coordination and monitoring of the quarterly calendar, HR Policies, Organization of physical workspace, Associate Experience Dashboard, Performance management, Employee Engagement, Project management, Lead the cultural environment and talent, Risk management, Implementation of regional HR programs, Control and of personnel cost, Legal compliance, Diversity and inclusion, Talent reviews, Reward management, IMSS, Supervision of employment and contract letter, Change management, Building high performance teams, Talent assessment, Strategic development, Conflict management, Retention plan, Supervision of the work life cycle, Implementation of culture, Recruitment, Development, Payroll, Recognition programs, Leadership, Budget and forecasts of headcount, Administrative processes, Policy development Culture process, Certifications CONOCER and Team building.Achievements:• Perform the Training to 100% of the total operational and staff in less than 3 months of the new ERP nationwide, having to do it in 750 branches.• Implement the career plan in the key positions 100% at the regional level in less than 6 months.• Carry out the training and certification of 70% of the operational staff of the CONOCER Program and must carry out this training directly in each of the 125 stores in less than 3 months.• Implemented the Management Skills Plan to 100% of the staff, having to train the 125 Branch Managers fulfilling 100% coverage in less than 1 month.

Reporting to the Training Coordination. Direct Reports: Responsible of Creation, planning and delivery of technical, training and product knowledge courses, Team building, Profiling and analysis of operational positions, Internal communication, Training process update, Development of training materials, Management of LMS platforms for virtual education (Success Factor), DNC, Talent assessment, Retention plan, Application of labor climate surveys, Development of digital training materials, Implementation of culture, Layout of virtual educational content, Storyboard elaboration, 360 evaluations, Change management and Compensations.Achievements:• Developed and implemented the new e-learning training strategy, developing the processes, methodology and necessary material in a period of less than 4 months.• Designed and implemented the new career plan of the position of pharmaceutical assistant, developing the processes and guidelines for its administration in less than 3 months.• Designed the training program for pharmaceutical assistants, developing the required processes and materials in a span of 4 months.• Perform the training of 100% of the staff of the new ERP, having to carry out the training directly in the 40 branch offices in less than 1 month.

Reporting to the Training Supervision. Direct Reports: Responsible of Teaching of Basic, technical and induction courses, Operational training and personnel management, Training for openings, Certification assessments, DNC, Application of Labor Climate surveys, Internal communications, Recruitment and selection of staff.Achievements:• Reduced the turnover to 10% per month, developing a work plan that allowed to reduce the causes of leave in less than 6 months.• Trained the operational staff in the Store Opening Plan and must implement this training based on the Training Plan established by the company in 1 month.• Trained 100% of the operational staff nationwide, conducting direct training in each of the stores in less than 1 month.• Trained 100% of the staff on those of new processes of the New Brand of the company in less than 1 month.