Implementing organizational tools and trackers to push the stores e-commerce department to top 20 in the region. Supporting the team to a 12% increase in customer order satisfaction and an online sales contribution increase of 22%. Adaptability to handle unexpected department issues, including several registers, cash office, self-checkout, customer service booth, online returns, and online order fulfillment.

Working on-site at Whole Foods Market I would aid in the fulfillment of Amazon grocery orders. We located and carefully picked and packed customer's orders, then staged the orders in preparation for driver pick-up

Launched accessibility features for the application and coached the team on Android accessibility standards. Implemented Quick Scroll on the home screen and Shimmer effect on loading time for a better user experience. Collaborated with fellow interns across the company to develop a possible website add-on that would show quick shopping links for items on published posts or trending stories

Held student office hours twice a week assisting students struggling to comprehend course concepts and lecture topics. Graded students' assignment submissions with useable feedback and suggestions. Proctored and assessed midterm group presentations and documentation. Listened to students' questions and concerns related to course material in a judgment-free manner

Computer Science Peer Mentor to an undergraduate research project called INSIGHT: Intelligent System for Inspiring Glucose-Related Health Management for Hispanic Individuals with Type 2 Diabetes. The goal of the project was to aid individuals manage their diabetes in an easy and clear-cut manner. With the team's input, I Developed the UI, UX, and wireframe for the mobile application portion of the research project. The Android application would connect to the users' Bluetooth glucose monitor to track their glucose over time.

Worked with other department members to fulfill customers' online grocery orders. As a team, we picked, packed, and shipped the customers' orders efficiently and timely. Provided professional over-the-phone customer service and ensured quality assurance of orders. Trained and onboarded new team members and allocated them to proper procedures.