Nancy Ryan Email & Phone Number

Wayne, Pa

Consistently manage multiple high paced, complex files while maintaining claims quality.Understand and execute nuanced coverage concepts while being mindful of differing needs between clients. Chosen to showcase flexibility and develop skills during rotation as Employment Practices Liability adjuster.Created preliminary claims communication training and letter templates in collaboration with Boise AVP.Developed training presentation on how to effectively handle "tough conversations."Provide outstanding customer service to insureds and client companiesServed as a resource to peers, directors, agents and client companies. Trained and mentored peers

Upper Darby, Pennsylvania, United States

Serviced large established customer base in relationship focused agency. Sold new business through referrals, cold calls, and company leads.Identified opportunities to cross sell other lines to current customers.

Springfield, Pennsylvania, United States