Nancy Scholes Email and Phone Number

EVENTS COORDINATORManage the planning, coordination, logistics and execution of continuing medical conferences at world-renowned domestic and international resorts all around the world, with anywhere from 60 to 400+ attendees.• Coordinate all onsite event logistics, monitor timelines, and proactively troubleshoot/resolve any emerging problems/issues to ensure events run smoothly; facilitate pre-conference meetings at client locations.• Manage keynote speakers, all onsite food and beverage/catering needs, event flow logistics, and onsite registration/check-in processes.• Gather information on each conference to achieve quality event production for future conferences.• Conduct and analyze post-event evaluations and notes in order to identify issues in processes; positively define company brand through conference and event success.• Serve as a liaison to identify needs and ensure customer satisfaction between MER, hotel, attendees and VIP speakers; develop rapport and maintain close working relationships with clients, faculty speakers, and onsite hotel staff.REGISTRATION COORDINATOR/FACULTY COORDINATORManage and drive all aspect of the planning, organization and execution of conference/event registration processes, to include event logistics, registration & attendee tracking, presentation and materials support, and pre and post-evaluations. Facilitate the training of all new hires to the registration team; partnered in developing training manuals used during the training process.• Serve as a coordinator for 75 faculty speakers, invite and assign speakers to conferences; coordinate all travel and hotel accommodations.• Set due dates for the review of all content, to include formatting materials and producing flash drives used for all conferences.• Deliver guidance to clients regarding the registration process and information about conferences, to include content, accreditation, travel advice, hotel accommodations, and local attractions.

Set up and managed all new accounts and served as liaison between clients and payroll and tax departments. Developed and maintained relationships with company clientele, providing excellent customer service. Assisted the sales and marketing team in increasing new clientele and productivity.▪Instrumental in company and position development in a growing company.▪Increased efficiency and new client acquisition through designing a follow-up system to retrieve initial setup forms from potential new clients so accounts could be established.▪Reduced errors and redundancy through establishing an effective work flow process for retrieving client changes and entering them into the system.▪Recognized for facilitating the obtaining of a record setting number of new accounts and the exponential expansion of the company.