Working as part of a team, mainly responsible for managing walk-ins, online and telephone reservations, complying with health and safety requirements including Food Hygiene regulations, taking customer orders, serving meals, clearing tables, liaising with kitchen staff to ensure an efficient and seamless service, and setting up areas for functions such as weddings and birthdays.

Working as part of a team, mainly responsible for bartending, breakfast and lunch service, setting up bar and breakfast areas, serving alcohol and soft drinks, stock management, customer service, hotel reception duties.

Main contact point for customersBuilding relationships with existing and new customers Answering customer calls and emailsContacting carriersTrack and monitor shipmentsCustomer visits

Inventory managementMaintaining KPI'sWage & rota managementCoaching & training members of staff Staff recruitmentCoordinating and executing VM tasksCareer progression (Keyholder/Supervisor/Assistant Manager/Store Manager)

Online teacher on Skillshare Custom artworkSocial Media content creation

Optimise sales and presentationManaging products and store layoutsEnsuring implementation of Marketing, fixtures and new productsEvaluating the latest trends and productsDevelop VM solutions and initiate testsCheck translation, adapt and create VM and training guidelinesEnsuring communication with the sales management team Training and coaching sales management and operations Participating in project groups to ensure improvement in trainingOrganising meetings, workshops and training days Supporting other EU countries with sales trainingEnsuring communication and providing feedback to the Sales Director

Daily sales, Preparing and executing Visual Merchanding for the Men & Women’s collection, Weekly presentation meetings with Shop Manager, Maintaning up-to-date store presentation, Ensure promotional materials, Preparing apparel for shop windows

Daily planning of production of mailings, Ensure weekly staff occupancy, Leading a team of seven employees, Light administrative work in support of team leader, Monitoring quality 2003 – 2004 Bestseller BV / Vero Moda Zoetermeer Shop assistant / Assistent Visual Merchandising Job description: Daily sales, Preparing and executing Visual Merchanding, Repairing slightly damaged clothesInternshipsVendex BV / Bijenkorf Den HaagWindow & Shop DisplayVier Vier Grafische Producties RijswijkCreative DTP / Graphic DesignConcrete Den HaagSales / administrationProjectsSept / Nov 2004 Photoshoot A personal project sponsored by Cotton Company Zoetermeer & Ayunanin featuring SedjeJuly 2011 Touring with local Australian Band in Sydney One week guest appearance as singer in several local bars