Nancy Stratton Email & Phone Number

Columbia, Md, Us

Project Santa Fe Foundation, a 501c3 not-for-profit, is a coalition of laboratory leaders, coming together to create a disruptive value paradigm and explore alternative business models that expand the role of diagnostic services in the future healthcare ecosystem.We will leverage laboratory medicine and pathology domain knowledge to establish the standards and evidence for Clinical Lab 2.0. We will facilitate diverse partner collaborations in order guide policies, transfer the knowledge and accelerate the Clinical Lab 2.0 movement across the industry.

Columbia, Md, Us

As CEO of COLA, leads the overall management and operation of the organization including financial and personnel management. Serves as the “face” of this nonprofit organization. Collaborates with the Board to develop, plan and implement COLA’s strategic direction, ensuring that the strategic plan is focused on sustaining and furthering COLA’s growth and development. Leads by example and counsels to achieve excellence in the organization’s activities while adhering to the COLA principles and culture. Key responsibilities include:- Builds effective working relationships with all employees; practices servant-leadership, which creates an open and positive work environment that promotes staff satisfaction.- Develops and manages an effective management team focused on achieving strategic goals, which facilitates the successful growth of the organization. - Concentrates on issues that affect COLA’s client laboratories and actively engages with the medical/clinical laboratory base in order to address issues and needs.- Ensures that COLA’s program delivery and solutions are relevant, of consistently high quality and is client-centered.- Champions the development of new programs and services that will further enhance COLA’s growth.- Develops external relationships and leads the active engagement of COLA in appropriate coalitions, associations, think-tanks and other policy groups.

Austin, Texas, Us

Began with this flagship division of Sonic Healthcare as Clinical Laboratory Technologist Lead and progressed up through Laboratory Supervisor to the Service Manager, VP and Division President positions described below.Promoted to succeed division president upon his promotion to corporate CEO and led a 2,300 employee, CAP accredited, CLIA/CMS certified division licensed in numerous states including New York, California and Florida.- Led the largest, most profitable and highest revenue division of the company’s eight divisions.- Managed five Regional VPs covering Texas, Florida, Georgia, New Mexico, Oklahoma, Louisiana and Nevada.- Directed all support functions including Sr. VP Finance, Sr. VP Business Strategy and 4 Directors of operations, quality improvement, compliance and sales training/development plus the Scientific Director and Manager of Customer Service.- Championed company’s leading customer service function to become a 24/7 operation.- Achieved highest number of million dollar sales reps in company history.- Enhanced expense control, sales and revenue emphasis with Regional VPs by implementing highly effective VP Executive meetings where RVP’s present to division senior management and then through a new breakout group structure confront challenges and review successes.- Restructured and unified previously separate day and night operations to achieve consistency across all operations that was well received by all involved.- Expanded quality department responsibilities to include all regional Stat Labs along with implementing the Inspection Readiness 365 Program developed in the prior VP position mentioned below.- Established first formal Monthly Regional Sales Manager Conference Calls to foster collaboration of sales efforts among all regions.- Elevated the focus on HR by promoting the leader, overall treatment and recognition of the employees. Implemented service recognition program and consistently encouraged training and mentoring/coaching.

Austin, Texas, Us

Promoted from Service Manager position to lead quality improvement for the entire division plus assume all risk management responsibilities. Representative contributions and accomplishments included:- Established an Inspection Readiness 365 Program that inspired a quality mentality 365 days a year and elevated an inspection preparedness that achieved exceptional results during multiple inspections by various agencies.- Developed Best Practices Committees for Client Service, Phlebotomy and Couriers.- Established a Phlebotomy Excellence Academy to advance this core competency throughout all regional lab operations.- Developed Standard Operating Procedures to ensure quality, service, cost management, efficiency and consistency throughout all division operations, which included SOP training and follow-up.- Successfully blocked state laboratory licensure legislation in coordination with lobbying firm that spanned three legislative sessions thereby preventing legislation that would have added redundancy without improving quality

Austin, Texas, Us

Promoted to directly manage all Austin area departments interacting with customers including customer service, logistics, Stat Lab personnel and phlebotomists. Representative contributions and accomplishments included:- Implemented call center technology and techniques into clinical laboratory setting.- Initiated training programs for customer service representatives and phlebotomists.- Reduced redundancies in logistic routes and reduced expenses.- Led motivational in-services for supervisory staff.- Improved system for compilation of company-wide service indicators.

Round Rock Hospital - weekends (1995 – 1998)Gonzales Memorial Hospital (1992 – 1995)Fayette Memorial Hospital (1992)Bohman Clinic Partnership (1984 – 1992)Victoria Regional Medical Center – weekends (1989 – 1992)Cuero Community Hospital (1979 – 1989)

Mba, Operations Management

Bachelor Of Business Administration, Business Administration