Nancy T. Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver

-Manage and process bi-weekly JDE payroll salaried, monthly Serp & retiree payroll, plan administrator union benefits-Pension plan administrator managing Defined Benefit, Defined Contribution, RRSP plans, pension fund meeting, ensure compliance and government regulations-Respond inquiries from employees, management, government agencies and all relevant parties involved-Administer and manage health benefit plans, pension plans, on-boarding, STD/LTD claims, and WCB claims-Established ongoing communication of trends and development pertaining to laws and regulation on pension and benefits plans-Advise and investigate all inquiries and concerns on benefits, pension, savings and WCB.-Analyzed and evaluated monthly and yearly wages and benefit reporting, pension audits, monthly inter-company and additional ad-hoc responsibilities-Assisted Director of Payroll project management and successful implementation of JDE payroll and Human Resource Management module-Streamlined payroll, benefit and accounting processes-Develop detailed budget template and preparation 2018-2019 forecast wages and benefits for General/Administration and Operations/Maintenance-Responsible for successful project management and implementation for JDE Employee Self Service Payroll Application-Led and conducted PNG Benefit and Retirement Road Show Management and Union employees-Research benefit data for union collective agreement 2016-2019-Resolves employee questions and problems by interpreting benefit policies and procedures-Manages benefits staff by coaching, counseling and mentoring employees-Identifies benefit options by studying programs and obtaining advice from consultants

As Senior Customer Service Representative, I developed my communication and problem solving skills to resolve any clients inquiries which resulted in positive experiences.-Acted as the first line of contact with customers to provide them with their daily banking needs and ensured that they received exceptional customer service. Acquired an understanding of the Canadian banking system and effectively mastered the protocol for handling large quantities of cash-Effectively communicated with various clients to meet their unique needs, which ensured weekly targets and referrals were met-Demonstrated proficiency with BMO banking computer system in the preparation of cheques, bank drafts, money orders and other banking instruments. Promoted to key holder with responsibility for assisting in new hire training, locking cash boxes and administering safe combinations

-Manage and processed weekly Sage payroll, 700 hourly union timecards (four local unions)-Manage and processed union's advances, mileage reimbursements and living out allowances-Analyzing payroll journal entries, accruals, taxable benefits reconciliation, payroll internal audits-Manage terminations documentation, ROE, T4's and T2200's-Oversee additional accounting duties, ad-hoc reports, crystal reports and job costing allocation

Vancouver, Canada Area

-Manage and process semi-monthly ADP payroll for 25 salaried, and Ceridian Powerpay for 1 USD Salary, Director fees,1 expatriate payroll, payroll internal audits, payroll ad-hoc duties-Analyze monthly and yearly payroll reporting, T4, W2, PAs, PARs, Stock Options, and PIER reports-Plan Administrator employee's extended benefits, DPSP and RRSP plan-Streamlined SOX requirements for HR, Payroll and A/P-Responsible for processing invoices, preparation executive's MC expense reports, wire payments, Worksafe bC remittance and monthly GST netfile

Vancouver, Canada Area

-Managed and processed bi-weekly ADP payroll 250 hourly and salaried employees, payroll internal audits, payroll ad hoc reports, special payroll runs, year-end adjustment runs-Supervised Green Accounting Supervisor payroll duties and responsibilities-Administered employee benefits through third party providers (extended benefits, MSP,RRSP, CI, AD&D) enrolments, status changes, terminations, and monthly benefit reconciliation-Liaison with benefit provider, point of contact resolving issues, launch benefit policy information-Manage Worksafe BC claims-Administered STD/LTD programs including processing applications, facilitate return to work, administrative tracking, coordination of STD/LTD payments-Led monthly health and safety committee meetings and develop worksafe practices, procedures, minutes-Updated employee manual, policies and procedures-Assisted Controller on monthly financial reporting and year-end reporting, year-end working papers, monthly fixed assets reconciliation and monthly inter-company reconciliation.

Processed payroll for 70 employees, benefits administration, preparation of budgets, sales reports and monthly financial statements.

Vancouver

Richmond Bc

Processed daily cash sales, accounts receivable, accounts payable, monthly accounts reconciliation. Led successful management and implementation of the IBS System and supervision of accounting clerks.

Payroll Compliance Practitioner

Bachelor Of Business Administration In Human Resource Management Degree

Accounting Diploma

Cebs, Certified Employee Benefits Specialist (Cebs) Designation

Currently Pursuing my CEBS designation