Extensive experience in fast-paced financial services industry.Recognized for strong team leadership and implementing many technology-based solutions in a complex technological setting. Creates and leads technically-diversed teams, motivating and building trust throughout the teams. Data centre operations management, ensuring high availability of IT-related systems, application support and internal Service Desk functions supported by staff, contractors and vendors. Appreciates the need for pro-active planning and management of resources to maximize value during business-as-usual and peak periods. Implements complex organizational-wide new and improved processes.Proactively monitors, measures and tunes processes and systems for optimal performance, quality and reliability.Aligns internal business partners by fostering collaborative relationships between IT and cross functional business teams and stakeholders.Ensures viable cost benefits and success metrics for IT initiatives and solutions, and an appropriate level of change management preparation and execution, coordinating these with the organization's short and long term business plans.