Nancy Thompson Email & Phone Number

Chicago, Illinois, United States

In this role the responsibilities are managing a floor of fifty employees. Work with new employees and on board each new employee to the agency. This role is to assist and manage calendars of events, order office supplies, and make sure all of the computers, keys and printers are in working condition. Familiarize the staff with the building and the protocols for safety in this area. Also, responsible in making sure that the lease is up to date and staff respects the area and follows the rules of the building. During the time of the pandemic there was a transition to make sure that the staff was safe. Now working on getting the staff back in the office and making sure they are able to complete their work. During this time this position has been assisting in staff shortage and using managerial skills to assist in supervising the front desk staff at a different site. In this position there has been a need to assist the new finance department personnel with ways of procurement. this position also assist the Directors and Executive Vice President with all issue pertaining to servicing teen parents within the state of Illinois.

Greater Chicago Area

Assisting an office of thirty employees. The job was to assist employees to become familiar with the TPSN program and the history of the program. Throughout the years this administrator was able to discuss trauma and assist staff in ways to connect with the youth. Communication was most important in the administrative role. Over the years the team was divided and separated into different offices, which makes communication a challenge. This administrator was responsible in keeping communication open and flowing. In this role training staff members about safety protocols in the office, as well as trained them on office protocol and safety of the children we serve. Have knowledge and assisted in training on different issues such as drug addiction, safety protocols as well as office safety. Proficiency in ordering office supplies, completing data entry and reporting on fiscal budgeting for TPSN. Managed the calendars of events for all of the different departments.This was also the time in which UCAN had a large move to the west side of the city and this is when logistics became part of the role for this administrator.

Chicago, Il.

Worked with Residential clients that are youth in care of Illinois. Hired and trained staff on appropriate ways to work with children by working with trauma focused interventions. Worked with the kids on life skills in which the youth learn abilities to manage their ways of thinking and ways to manage their emotions and behaviors. Spent quality time with the youth to assist them in their educational goals, budgets and life skills. Have been able to follow many of the youth on their journey of life and have gotten to see many positive outcomes for the youth I have had a pleasure to work with.