Nancy Thornton Email & Phone Number

Columbus, Ga, Us

United States

- Support leaders and team members to prepare and achieve their career goals- Assist senior HR leadership with identification of talent for targeted roles- Offer team member support for development through assessments and certifications

West Point, Georgia, United States

Manage development of content for 40+ product releasesLaunch a customized leadership development program, currently 65+ leadersManage all aspects of training from onboarding new hires to cross trainingManage knowledge management system for internal and external useProvide analytics reporting on knowledge management system usage, training evaluations and project implementationManaged the transition of the knowledge management system for a savings of $150,000 annually

Columbus, Georgia, United States

Served as part of the HR Team to support internal learning and development of team members with a focus on leadership.Developed curriculum to support basic leadership and management skillsMaintained the virtual new hire orientation for all new hires across the organizationCo-facilitated the Talent Assessment sessions for leaders in support of the Talent Management processDesigned, developed and deployed quarterly leadership workshops for 60+ leaders with follow-up and reinforcement activities designed to enhance and strengthen leadership skills.

Columbus, Georgia Area

Developed and implemented a global, mid-level manager program delivered internationally to over 800 leaders.Developed a virtual 'New Leader' program for all new leaders. Program was recognized by HR.com as a Top 10% finalist for 'Innovation in Deployment of Leadership Development' and 'Best First Time Manager Program' in 2018.Measured learning through various metrics to include Level 5 evaluation for approximately .5% of course offerings. Maintained and facilitated over 20 session of the global executive leadership program impacting 400+ leaders in the organization.Facilitated strategic planning and process improvement sessions for divisions or business segments as requested.Recognized in 2017 by HR.com for development of 'LEAD' program focused on skills development for IT leadership professionals.Conducted individual assessments on key leadership talent and offered coaching on building individual development plans as part of an overall talent development process.Created and implemented 'Leadership in Action' program for leadership skill reinforcement. This bi-weekly leadership guide was recognized by HR.com as a Top 30 leadership program out of 300 submissions from global companies.Successfully moved 90% of all training from classroom to virtual instructor-led from 2017 - 2018.

Focused on curriculum development for all levels of team member.Developed multi-level curriculum for the top three job families mapping basic and advanced functions from job description to skill learning.Developed multi-level curriculum for all leadership levels leveraging the Lominger Competency model.Identified content providers and internal facilitators to bring content in house for customization and consistency.Developed and deployed front line leadership training in partnership with third party consultant. Managed evaluation feedback for content to ensure revisions reflected current business environment.

Managed strategic direction for learning initiatives to include commercial banking, retail sales, IT/Technical division and limited family trust groups.Worked with team to implement 'neighborhood' training resulting in 10 regional learning centers to support the Synovus footprint.Led a team of 4 managers, 5 Instructional Designers, 5 Program/Project Managers, 10 Performance Consultants and 16 Facilitators/Instructors over a 5 year period.Served as a board member for the Servant Leadership Conference as part of my job responsibilities.Responsible for all budget related items for the corporate learning function, between $3-$8 million annually.

Managed Sales/Product training roll out for investment, commercial and retail products.Ensured that training was conducted for all sales and product initiatives.Managed Level 5 (ROI) on Online Banking product roll out.Managed leadership development content revisions and vendor relationships for executive leadership development programs.Led leadership development team in deployment of executive leadership program for approximately 10, two-week sessions. Managed budget for instructional design and leadership development, estimated at $1.3 to $1.5 million.