Customer Success Account Manager
CurrentHelping customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.
Mar 2021 - Present
AeroLeads people directory · profile
Nancy Trottier Email & Phone Number
Customer Success Account Manager
at
Microsoft
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Account Manager
Location
Canada
Company size
Who is Nancy Trottier? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Nancy Trottier is listed as Customer Success Account Manager at Microsoft, a with 189892 employees, based in Canada. AeroLeads shows a matched LinkedIn profile for Nancy Trottier.
Nancy Trottier previously worked as Telephony analyst at Ibm/Connex and Consultant, owner at Consultant Convergence Telecom. Nancy Trottier holds Marketing from Université Laval.
Company email context
Email format at Microsoft
This section adds company-level context without repeating Nancy Trottier's masked contact details.
Microsoft
Review company-level records connected to Nancy Trottier before choosing the right outreach path.
Profile bio
About Nancy Trottier
As part of the Account Team Leadership, I run my business to unlock challenges & blockers and solve customer problems. I do this by leading projects, service leads and support & expert resources. I am passionate about my customer's success, celebrate wins and realize long-term value. The success is measured by the return on investment (ROI) I show to my customers and how they realize their real business and technological value with Microsoft.Specialties: ☑ Cloud SaaS☑ Cloud PaaS☑ Cloud IaaS☑ Contact Center☑ Unified Communication☑ Work Force Optimization☑ Business Process Automation☑ Call Center Applications☑ Speech Recognition / Self Service☑ Blended Contact Center / Call Center☑ CRM Integration☑ Professional Service / Scoping☑ Telephony Architecture, Voip, SIP☑ Interactive Intelligence Customer Interaction Center☑ Consultative Selling / Sales☑ Social Media☑ Customer Service / Relationship / ExperienceSummary of Key Strengths:. Experience managing large complex application sales. Excellent relationship manager. Strong Team member
Current workplace
Nancy Trottier's current company
Company context helps verify the profile and gives searchers a useful next step.
Microsoft
10 roles
Nancy Trottier work experience
A career timeline built from the work history available for this profile.
Telephony Analyst
Ibm/Connex
Telephony migration for up to 155 000 uc users.
May 2019 - Mar 2021
Consultant, Owner
Consultant Convergence Telecom
Telecommuniations (PBX, Voicemail, network, contact center, IVR) Avaya red, Avaya blue)Entrepreneur having accumulated over 20 years of experience, from contact center implementation, project management to business development. My role is about a solution to the core issues of customer portfolio development, retention and expansion. Customer Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support into a… Show more Telecommuniations (PBX, Voicemail, network, contact center, IVR) Avaya red, Avaya blue)Entrepreneur having accumulated over 20 years of experience, from contact center implementation, project management to business development. My role is about a solution to the core issues of customer portfolio development, retention and expansion. Customer Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support into a new profession to meet the needs of recurring revenue model companies.How can I help you ? Show less
Aug 2001 - Mar 2021
Telephony Project Consultant At Cn
Dec 2017 - Jan 2019
Customer Satisfaction Manager, Technical Support
Providing my clients with expertise, experience, and consulting is what set's my approach to communication application solution. I'm a professional that can help your business achieve strategic initiatives that align all of your communications with the overall vision of your company.
Oct 2014 - Jul 2017
Contact Center Consultant
Contact Center Consultant. Improving overall customer's satisfaction
Nov 2012 - Sep 2014
Senior Account Manager
Conduct full-line selling (IPT, LAN Infrastructure, Contact Centres, Messaging).
Oct 2009 - Nov 2012
Channel Manager, Eastern Canada
Igeacare Systems Inc.
Apr 2008 - Sep 2008
Telecom Software Specialist, Call Center Expertise
Sep 1990 - Sep 2001
Telecommunication Software Specialist
Oct 1988 - Sep 1990
Team & coworkers
Colleagues at Microsoft
Other employees you can reach at microsoft.com. View company contacts for 189892 employees →
CG
Corey Grief
Colleague at MicrosoftSeattle, Washington, United States
View →
王
王钦水
Colleague at MicrosoftChina
View →
MM
Maria Mercado
Colleague at MicrosoftLos Angeles, California, United States
View →
AM
Adam Mostafa
Colleague at MicrosoftGiza, Al Jizah, Egypt
View →
SD
Samskruthi Dibbikar
Colleague at MicrosoftHyderabad, Telangana, India
View →
VZ
Viktoria Zlatinova
Colleague at MicrosoftGreater Seattle Area, United States
View →
AE
Ahmed Essid
Colleague at MicrosoftSfax, Tunisia
View →
VR
Vahid Rajabi
Colleague at MicrosoftIran, Islamic Republic Of
View →
VS
Vinayak Shree
Colleague at MicrosoftPatna, Bihar, India
View →
GT
Giai Trí
Colleague at MicrosoftLai Chau, Vietnam, Viet Nam
View →
Corey Grief
Colleague at MicrosoftSeattle, Washington, United States
View →
王
王钦水
Colleague at MicrosoftChina
View →
MM
Maria Mercado
Colleague at MicrosoftLos Angeles, California, United States
View →
AM
Adam Mostafa
Colleague at MicrosoftGiza, Al Jizah, Egypt
View →
SD
Samskruthi Dibbikar
Colleague at MicrosoftHyderabad, Telangana, India
View →
VZ
Viktoria Zlatinova
Colleague at MicrosoftGreater Seattle Area, United States
View →
AE
Ahmed Essid
Colleague at MicrosoftSfax, Tunisia
View →
VR
Vahid Rajabi
Colleague at MicrosoftIran, Islamic Republic Of
View →
VS
Vinayak Shree
Colleague at MicrosoftPatna, Bihar, India
View →
GT
Giai Trí
Colleague at MicrosoftLai Chau, Vietnam, Viet Nam
View →
2 education records
Nancy Trottier education
Marketing
Pmp, Project Management
Pmi Montreal
FAQ
Frequently asked questions about Nancy Trottier
Quick answers generated from the profile data available on this page.
What company does Nancy Trottier work for?
Nancy Trottier works for Microsoft.
What is Nancy Trottier's role at Microsoft?
Nancy Trottier is listed as Customer Success Account Manager at Microsoft.
Where is Nancy Trottier based?
Nancy Trottier is based in Canada while working with Microsoft.
What companies has Nancy Trottier worked for?
Nancy Trottier has worked for Microsoft, Ibm/Connex, Consultant Convergence Telecom, Cn, and Connex Telecommunication Corporation.
Who are Nancy Trottier's colleagues at Microsoft?
Nancy Trottier's colleagues at Microsoft include Corey Grief, 王钦水, Maria Mercado, Adam Mostafa, and Samskruthi Dibbikar.
How can I contact Nancy Trottier?
You can use AeroLeads to view verified contact signals for Nancy Trottier at Microsoft, including work email, phone, and LinkedIn data when available.
What schools did Nancy Trottier attend?
Nancy Trottier holds Marketing from Université Laval.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Nancy Trottier you were looking for.
View similar profiles
