Nancy Wagner Email and Phone Number

Consultant and Independent contractor.• Market Research on innovative technology influencing the working demographic and the new office landscape and its cultural changes within the office place.• South African mining supplier to integrate supply chain within Australia. Inclusive of company set up research, target market and clientele research.• Consultant with Australian company to provide market research report with regards to the viability of a new Australian designed and manufactured product for the fit-out industry.• Design and implement strategic sales processes and new business development techniques for small businesses selling direct to the market. (Process designed to increase market share as well as provide a path for future growth).• Implemented the development of price structures, increasing gross margin profits.• Plan, control and facilitate sales, account management, project management and practical completion of small internal fit-out projects.• Preliminary website design and layout. (South Africa)

Manager of distribution lines throughout Australia and New Zealand.Leadership role, engaging with Steelcase Global Collaboration Clients to ensure best practices deliverables with local Global account relays. Leadership role and process improvement with Distribution channels including Managing Director, Senior Management, Sales Managers and Business Development Consultants.Implementing market growth and increased market share within Dealer Partner territories.Executing Marketing strategies focused on increased brand awareness, and corporate professionalism in the market.

Strategic Occupancy Planner *Implementation and management of strategic positioning for workplace optimisation. *BAU occupancy management: working closely with Group Property Workplace team to provide strategy planning for BAU churn, block and stack opportunities. *Data analysis and process development: developing and implementing new procedures for workplace coordinators. * Feasibility analysis of block and stack strategy and planning. * Implementation and development of process improvements within the portfolio management software tool (Serraview / Wayfinder). *Engagement and initiatives with minor capital works and relocation management. *Stakeholder engagement, plan and develop relationship with internal business unit representatives.

Fields of Special Competence: • Occupancy Optimisation• Strategy Development• Project Management• Relocation Planning• FF&E Procurement• Storage Optimisation• Senior Sales Management• Tender Documentation • Contract Management • Supplier Negotiations • Stakeholder Engagement Working closely with clients, Nancy develops strategic plans for relocations and facility optimisation. Solutions may vary from Capability Mapping to Strategy Implementation. Nancy’s strengths include, strategic development, relocation project direction and strategic planning, exceptional after sales service. In particular, she has excellent interpersonal and communication skills which enables her to maintain good working relationships with clients and all stakeholders throughout the project.

Sales Manager – Australia and New Zealand• Top Performance award every year as Sales Manager. (Global recognition award).• Planned, controlled and directed the Distribution Channels within Australia and New Zealand (9 offices, 150+ Staff) and direct Herman Miller National Sales Team. • Leadership role and process improvement with Distribution channels including Managing Director, Senior Management, Sales Managers and Business Development Consultants.• Implemented profitability by 115% within 1 ½ yrs as Sales Manager. (US$9M to US$19.5M)• Implemented internal appraisal and development of price structures, increasing gross profit margin by roughly 5%.• Organised, prepared and launched product promotions. Sponsor and event manage Herman Miller key note speakers in educational seminars throughout Australia (CoreNet Annual Conference, FMA Annual Conference).• Developed and executed a formal orientation and training program for Distribution Channels for in-house use.• Executed Marketing strategies focused on increased brand awareness, and corporate professionalism in the market.• Responsible for overall daily management, sales profit, marketing budget for Australia and New Zealand.• Researched and prepared competitive analysis of Australian Market sector, with focus on increased market share penetration.• Sourced new manufacturing suppliers to meet quality standards and environmental benchmarking goals.• Implemented a total process management development and change program - customer service focus with distributor channels.

· Total Process Management team (Sydney office Australian manufacturing facility) benchmark new and efficient ways of working and create better internal procedures. · Aided in the Market Share Segment Research with Haworth Regional Management. · Team leader for internal project team (Bid and Design, Project Management and after Sales follow up).; · Head of Marketing of Haworth products and Manager of Sound Masking Department as well as Sales of Haworth office furniture. · Head of Sound Masking Dept. - analyses and evaluation of office areas, providing calculated computer aided acoustical consultation, project manage installations as well as generator / amplifier equipment programming. · Marketing Manager ­ delivered product presentations to Architects, Interior Designers and Facility Managers. · Developed marketing publications, brochure development, seminars, mail-shots, etc.

· Responded to facility needs and facility procurement orders for headcount of 600+ direct program platform associates. · Facilitated relocations, strategic space planning and space management. · Fire Safety Warden for platform team. · Direct report to Lincoln LS (DEW98) and Jaguar S-Type (X200) Chief Program Engineer. · Provided services in building operations, preventative maintenance, safety and environmental issues. · Key contact in entire PDC building for security access approval. 2,000+ Ford Motor and Contract employees, including high security clearance for Large and Luxury Rear Wheel Drive - Clay Model Studio. · Planned and project managed major moves (200 to 600+ team members) with the Program Team. (Prototype team, launch team and entire team of 600+ from PCD to Bldg 3). · Implemented the newest and innovative technology for program team war rooms and conferencing. · Managed headcount increases and reductions, computer allocation and departmental rosters. · Liaison between Program Team and Ford Motor Land Development Division. · Trouble shooter and served as a "help desk" for new employees within the program platform team of headcount 600+ associates. · Championed computer allocation and IT management for platform team. · Organised IT server set up of over 10 engineering, CADD and CAE server sites. · Worked closely with all Ford facility maintenance division for any program team requirements.