An energetic and empathetic professional with a passion for delivering exceptional service and creating strong client connections. With a background in customer service, retail management, and education, I excel at managing customer inquiries, driving sales, and fostering positive relationships with both clients and vendors. I am now looking to bring my skills into new sectors, like virtual assistance.Open to opportunities in virtual assistance, customer service, agriculture, and roles that involve supporting businesses remotely. My goal is to contribute my strong communication and organizational skills to help businesses run smoothly and efficiently.
Cenro Store
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Store ManagerCenro Store Jan 2024 - PresentKenyaManaged customer inquiries, providing detailed product information and personalized recommendations across books, art supplies, and beauty products.Ensured a consistently positive shopping experience through attentive service, resulting in increased customer satisfaction.Sourced stock from various vendors, negotiating favorable terms and building strong vendor relationships for timely inventory delivery.Enhanced customer experience through attractive and secure packaging, reflecting… Show more Managed customer inquiries, providing detailed product information and personalized recommendations across books, art supplies, and beauty products.Ensured a consistently positive shopping experience through attentive service, resulting in increased customer satisfaction.Sourced stock from various vendors, negotiating favorable terms and building strong vendor relationships for timely inventory delivery.Enhanced customer experience through attractive and secure packaging, reflecting the store's commitment to quality. Show less
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Education ManagerAiesec In Kenya May 2023 - Jul 2023Nairobi County, KenyaAnalyzed survey data, offering actionable insights to improve organizational performance in subsequent years.Prepared and delivered engaging presentations on a range of educational topics.Conducted informational calls, engaging potential partners and increasing awareness of AIESEC’s offerings. -
Laboratory AssistantFertiplant East Africa Limited Apr 2022 - Jun 2022Nakuru, KenyaConducted routine soil tests and quality checks, ensuring accuracy and timely reporting of results.Followed strict safety protocols in the lab while operating equipment, producing detailed reports based on analyzed data.
Nancy Watoro Education Details
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Soil Science And Agronomy, General -
Youth Empowerment Strategies And Advocacy/ The Bridge – Counselor Learning HubCertificate
Frequently Asked Questions about Nancy Watoro
What company does Nancy Watoro work for?
Nancy Watoro works for Cenro Store
What is Nancy Watoro's role at the current company?
Nancy Watoro's current role is Customer Service Specialist | Virtual Assistant Enthusiast | Skilled in Vendor Management, Client Relations & Personal Growth.
What schools did Nancy Watoro attend?
Nancy Watoro attended Egerton University, Youth Empowerment Strategies And Advocacy/ The Bridge – Counselor Learning Hub.
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