Nancy Williams Email and Phone Number

Now working within the central administration and education welfare area of the council. I am on a daily basis checking querying education fines before producing them to be sent out via doc mail. Also within welfare dealing with warning letters, PACE and penalty notices paid, via Capita, Care Director and Synergy. I am also processing the majority of the central admin invoices that come in on a daily basis, Something I am very used to, these invoices are processed on the Jadu system and I update a spreadsheet and chase management for authorisation of the invoices processed. I also now am helping out the verification team in finance, dealing with new and existing customers by phone and email going through the verification process. My education welfare training is ongoing and I am supporting the whole team often helping before being asked to do so. It's a varied role now which is really nice. I enjoy helping and supporting my colleges and learning new parts of the business. I continue to work hard and keep on top of queries, I have been told by my manager that she knows I keep on top of things especially in the invoice processing and that I have been given praise by various managers for my timely manner in the processing and due diligence of the invoices that I process.

Working within the Children's and Families Support centre at Wat Tyler House, I am responsible for the administration within Family Service Team 5, This involves the upkeep of information held on the Care Director system, updating the addresses of clients and uploading PPN police reports, Processing invoices and Petty Cash, booking interpreters, train and taxi bookings. Arranging Strategy Meetings with all professionals and note taking. Dealing with Social Workers, Managers, Schools, Health professionals, police and the general public on a daily basis. Supporting the team within childrens services where necessary.

Working within the Children's and Families Support centre at Rueben George, I am responsible for the administration within Pod 6, this involves updating the Duty Manager of the performance of the team by way of data analysis. I also deal with the general public via the telephone and through minute taking face to face at various meetings involving school workers, social workers, parents and family support groups. I also liaise with the police and hospital staff and other departments. I compose various letters for closed cases for example, update spreadsheets, cross check information, update information on the ICS system. It is a very busy role and one which I am really enjoying.

Working as a customer service advisor in Swindon. Updating personal details of deceased members. Working with multiple database programs. Sending out letters to personal representatives and solicitors.

Data Entry Operative• Cross check information entered to ensure correct data is recorded• Achieve daily KPI's• Use guidance notes to assist in recording data• Balance speed and accuracy to ensure no delay to other departments

Administration of accounts nationwide responsible for clients in the United States of America, New Zealand, Australia, Canada, Israel, Great Britain and the Netherlands. Checking of Premium's and claims, preparing documentation for presentation to Underwriters including Re-insurance Treaty accounts, management of USD cash loss claims over 75K. Making and reconciling payments and statements. Fully conversant with Lloyds/London Market practices and processing systems.

Unemployed at this time seeking new opportunities. Studied at TABS training centre in Swindon updating my computer skills.

Administration of insurer broking accounts, collection of claims, payment of premiums onto insurers.

Coding and data entry of invoices onto the system.

Administration of school meal numbers and payroll management, processing invoices into SAP. Checking and processing of payroll information, Starter/Leavers, Overtime, Sickness, Absence. Dealing with payroll queries from all levels of staff and Head Office.

Administration of invoices and credit notes, processing details onto system

Purchase and Sales Ledger work, checking of GRN's and processing of invoices