Provides master data maintenance, process improvement, problem solving/solution development, test coordination, training, and documentation to the Customer, Pricing, Product, and Chargeback areas.• Handles all aspects of Master Data maintenance for Customer, Pricing, and Product (including serialization) in SAP and Model N in both the Commercial & Government realms to ensure accuracy of data and controls were met. Evaluates system as it evolves to see if process improvements could be made. Includes SAP ATTP and TraceLink maintenance for Products and Customers.• Lead for project to replace the InfoPath Work Flow system with the new Power Apps Ventis tool which includes automation to SAP. Involved in the requirements gathering documentation, interviewing and selecting vendor, answering questions on system design, testing of new system, data conversion of all data, training users, updating training documentation, prioritizing issues, and Go-Live support. Handling release item prioritization, investigation, and testing going forward with the new system. • Gather data for, coordinate resources, execute, and re-mediate issues during Compliance Audits. • Update and Create detailed Work Instructions.• Lead on integration of new companies into existing SAP and Model N systems including all data related to customers and products, EDI Interfaces, and reporting. • Train and monitor work for numerous consultants for the team in both Chargeback tasks and Customer Maintenance tasks. • Monitored task status and workload during team member extended absence to ensure the tasks were being performed in a timely manner and the workload was evenly dispersed amongst the team on a weekly basis. • Performs processing of Chargebacks in the Model N system. Tasks included running Daily Error report, overriding/commenting/denying lines, researching deductions and performing collection of monies deducted in error,

• Handles all aspects of Master Data maintenance for Customer, Pricing, and Product in SAP and Model N in both the Commercial & Government realms to ensure accuracy of data and controls were met. Evaluates system as it evolves to see if process improvements could be made.• Participated in system/change analysis, testing, data conversion and go-live tasks for upgrade of Model N including Customer, Pricing, Product, and Chargeback modules. Continues to do the same for on-going cloud updates• Determined areas for process improvement including Monthly DQSA Reporting, mass PHS Flag additions/removals, mass DEA Data updates, utilizing the BOT to assist in Chargeback Autofix rule creation.• 340B Refund processing that entails working with vendor to determine lines affected, working with vendor to receive payments, and reversing lines in the Model N system to reflect the repayments.

Provided project coordination on numerous HR implementation projects• Coordinated HR IT projects between business, security, and technical teams• Gathered information for, coordinated resources, and remediated Information Security Review • Determined resources and contacts needed for each of the projects • Developed Access Models and User Access Review Processes• Coordinated testing on new access methods• Researched and performed analysis on existing systems to be retired after launching of new Company-wide reward & recognition system

Provided technical support, problem solving/solution development, test coordination, training, and documentation to the Customer and Pricing area• Support/Problem solving for SAP Customer & Pricing area including Workflow, and Netweaver• Team lead for Disaster Recovery and Upgrades for both SAP and Model N - coordinating scripts, execution plan, Go-Live schedule and validation, and overseeing a team of testers to make sure schedules were met• Developed functional specifications• Created Business Process Script and Documentation• Performed Data query and Analysis• Created Change Tickets specifications, and performed user-acceptance testing• Provided technical liaison support between outsourced development teams and the business• Master Data maintenance• End-user trainer and course work developer• Evaluated business processes to determine if improvements should be made• Supported Model N Customer, Pricing, Contract, and Chargeback processes• Supported Customer and Pricing EDI interfaces

Provided expertise in security/role functionality as well as data mapping and conversion for the SAP/Model N System Implementation• Assisted in analysis and data cleanup of the legacy customer system in order to create a “clean” SAP Customer environment.• Developed the SAP user roles for the P&IO area. • Coordinated the P&IO Batch run book for batch jobs.• Participated with SAP Validation for Go-Live.

Developed ABAP solutions to streamline security tasks within the company. Reviewed security requests and performed SAP Security analysis to ensure segregation of duties was upheld • Developed ABAP reports to automate time consuming tasks such as our Triennial User Access review. This automation saved approximately 3 months of work for one employee (per year) as well as streamlined the thrice yearly system access review for 50+ employees. • Responsibilities included working directly with the users while analyzing their security/access problems and determining a solution. This position involved intense customer interaction, as well as working on many different assignments at one time, and meeting tight deadlines.• Designed tables for and developed ABAP reports that were instrumental in BMS meeting its deadlines for SOX compliance. These reports saved countless hours of manual research into Segregation Of Duties violation in our SAP roles.• Provided user support and designed the security for the SAP BW Reporting system during its worldwide implementation. This encompassed system design and construction, problem analysis, and the implementation of solutions within a timely manner. • Designed and implemented the security for the various implementations of the Manugistics system for Manufacturing Planning, all within the budget and deadline given.

Lead team for several implementations as well as providing technical and programming support• Team Leader responsibilities included coordination of assignments for the 5 member team, maintaining Project Plans, identifying and resolving any issues that were related to the conversion and implementation of the package, all within a given timeframe.• Worked hand-in-hand with the users of the existing systems to develop the specifications for the transition to the SAP package. This assisted in a seamless transition of the company’s financial systems to the SAP package.• Performed feasibility study for converting business to SAP package with as part of a team• Team Member responsibilities including ensuring that all business issues were resolved and the system met user expectations; performing technical application design, ABAP program development, testing, data conversion, and implementation activities; providing quality control over all development activities and deliverable products; coordinating and controlling migration activities from development to the production environment according to a set schedule.• Responsibilities also included providing Production Support in the form of system enhancements and problem solving.