•Worked for various organizations on a temporary basis including UPS and Middlesex County College.•My responsibilities at Middlesex County College included but were not limited to: dealt with student transcripts, purchase requisitions, and maintained and operated all office equipment; coordinated departmental meetings and projects; ordered office supplies; maintained file system manually and computerized; sorted and distributed all departmental mail;; provided support to the students, their families, internal department staff and other employees; acted as liaison between the students and support staff;

•Drives Beauty Department to meet or exceed sales and margin targets.•Develops relationships with customers to promote repeat visits.•Sells core beauty products.•Extensive training and knowledge of Lierac, Vichy and La Roche Posay skincare.•Recruits, hires, and manages beauty department staff.•Sets schedules and targets for department.•Tracks performance of departmental sales and initiatives.•Coaches and motivates staff.•Ensures department is kept neat, clean, in-stock and up to company standards.•Helps out in other departments when needed.•Extensive knowledge of skin care practices.

•Edited biographical information for entry into Marquis Who’s Who publications.•Organized and write biographical data for readability across a large number of nationalities and disciplines.•Delivered assignments to meet tight deadlines.•Maintained consistent quality, accuracy, and style standards.•Collaborated with key industry associates for information and confirming facts, and identify and suggest opportunities for improvement.•Facilitated editorial rules and guidelines to ensure proper inclusion of edited material.•Managed information in deciding what is appropriate for inclusion.

•Managed the day-to-day business to ensure smooth operations of the company. Performed functions of the position personally or through the CFO’s direction. •Responsible for the supervision of the Administration Department.•Created business analysis reports using Excel at the request of CFO and/or principals of the firm.•Organized and implemented special projects for principals of the firm.•Accountable for all purchases of office equipment and supplies along with day-to-day management of facility and security procedures.•Trained new employees as part of their orientation to their upcoming position within the company.•Maintained corporate insurances and acted as liaison between insurance companies and brokers.•In charge of maintaining sophisticated telephone voice mail system to ensure phones functioning properly.•Maintained and maximized office productivity through proficient use of appropriate software applications for all company computers in the office and out in the field.•Coordinated and conducted on-site management of annual trade shows. Worked closely with Director of Marketing and Sales in coordination of trade shows.•In charge of reviewing all corporate purchases and leases and recommending changes as needed.•Responsible for company newsletter production, and in conjunction with Human Resources, assisted in special events.

•Constructed marketing and advertising campaigns and tracked results for analysis.•Prepared daily, weekly, and monthly sales and statistical reports through Excel.•Indirectly supervised the Customer Service Department.•Monitored the incoming Customer Service Calls and set-up Customer Service Sales Incentives.•Coordinated the billing for the Marketing and Customer Service Departments.•Handled and resolved all customer inquires/complaints.•Acted as a liaison with programming suppliers for coordination of marketing campaigns and materials. •Answered all marketing questions posed by internal and external customers.•Coordinated all promotional activity including on-air, media, network previews, and related marketing activities.•Managed the launch of all Pay Per View channels and implemented it’s Pay Per View ordering system.•Handled the strategic planning and launch of The Sega Channel. •Wrote the copy and did voice-overs for Pay Per View campaign promotions.•Responsible for interfacing with mail house, and postal services for proper execution of mailings.•Trained all customer contact employees on marketing and sales activity.•Coordinated and maintained maintenance all Pay-Per-View information and events.•Supervised the Dispatch Department•Handled and resolved customer service inbound sales and repair calls.•Served as liaison between supervisory staff and customers.•Proficient in map reading and ensured proper direction of all technicians•Tracked daily schedules of 80-100 installers and repair technicians via phone and radio.•Responded to and resolved customer complaints and inquiries through a team oriented effort.•Working knowledge of billing procedures, cable hook-ups, and service problems.